Anna Dral Email & Phone Number

Rzeszów, Woj. Podkarpackie, Polska

Rzeszów, Woj. Podkarpackie, Polska

Communication with customers around the world regarding their maintenance contracts mainly for PW307 and PW308 engines.- Issuing quotations - Creating contracts- Answering customer requests - Providing updates on customer accounts - Ensuring that customer accounts are up to date - Follow-up on commercial issues such as payment and reporting of engine hours/maintenanceSupporting PWC global sales team with the objective of increasing enrolment and ensure that all aspect of the existing contracts are being followed

Rzeszów, Woj. Podkarpackie, Polska

Providing a comprehensive business travel consultancy services to clients by offering solutions and suggestions to maximize savings in compliance with the client’s Travel Policy and Company’s procedures. Aiming at service excellence- Foreign customer support via email and phone (EMEA, NORAM, APAC)- Complete customer management in terms of Business trips from initial enquiry to the final confirmation of the booking (flights, hotels, car rentals), including: Flight/hotel/car changes, Virtual payment, Ticket cancellations/exchanges/refunds- Resolving issues connected to dynamic changes within aviation and hospitality sectors- Cooperation with the biggest airlines, hotel chains and car vendors from all over the world - Resolving the most demanding issues regarding: name changes, airline schedule changes, refunds, or any other issue arising from the process – offline management - Amazon Employee’s relocation- Supporting new hires, giving advice, guidance – mentoring