Crm Manager
Current- Executing end-to-end multi-channel CRM campaigns (emails, push notifications, in-app messages, app inbox messages, SMS), encompassing segmentation, message creation, journey building and quality assurance- Monitoring campaign performance, proposing A/B tests upon identifying irregularities to iteratively enhance CRM campaigns, contributing to ongoing optimisation and effectiveness- Owning the creative briefing process, collaborating with various stakeholders, including Strategy, Brand and Analytics teams