Anna Duffy

Anna Duffy Email and Phone Number

Engagement Co-Ordinator - Regional Engagement @ Research and Innovation Services, University of Dundee
Glasgow, GB
Anna Duffy's Location
Glasgow, Scotland, United Kingdom, United Kingdom
About Anna Duffy

Anna Duffy is a Engagement Co-Ordinator - Regional Engagement at Research and Innovation Services, University of Dundee.

Anna Duffy's Current Company Details
Research and Innovation Services, University of Dundee

Research And Innovation Services, University Of Dundee

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Engagement Co-Ordinator - Regional Engagement
Glasgow, GB
Website:
dundee.ac.uk
Employees:
4008
Anna Duffy Work Experience Details
  • Research And Innovation Services, University Of Dundee
    Engagement Co-Ordinator - Regional Engagement
    Research And Innovation Services, University Of Dundee
    Glasgow, Gb
  • Research And Innovation Services, University Of Dundee
    Engagement Co-Ordinator - Regional Engagement
    Research And Innovation Services, University Of Dundee Jan 2024 - Present
    Dundee, Scotland, United Kingdom
  • Research And Innovation Services, University Of Dundee
    Administrator - Innovations And Operations
    Research And Innovation Services, University Of Dundee Jan 2022 - Dec 2023
    Dundee, Scotland, United Kingdom
  • Grupo Santander
    Customer Telerelations And Business Banking Consultant
    Grupo Santander Nov 2018 - Nov 2021
    Glasgow, Scotland, United Kingdom
    I worked in Customer Telerelations in its Business Banking Servicing department, quickly followed by a six month secondment within the Sales team as a Business Banking Consultant. This secondment was extended and I spent a further three months within the department. Working within both Servicing and Sales, the job role involved assisting customers at different stages of their Santander journey, gauging their needs and responding accordingly. In Servicing I would confirm… Show more I worked in Customer Telerelations in its Business Banking Servicing department, quickly followed by a six month secondment within the Sales team as a Business Banking Consultant. This secondment was extended and I spent a further three months within the department. Working within both Servicing and Sales, the job role involved assisting customers at different stages of their Santander journey, gauging their needs and responding accordingly. In Servicing I would confirm balances and transactions, make payments for customers, block and reissue cards, help customers to re-access their online accounts, assist in booking branch appointments, guide in change of signatory requests and other general queries relating to their account. This also involved guidance regarding Bounce Back Loans requiring me to be constantly engaged with the ongoing changes with the scheme to ensure I was educating customers appropriately. Within my sales role, I would have in-depth conversations with customers, building rapport but also to gain full understanding of their business, I would perform risk assessments to ensure accounts were being opened safely and following regulations, I would build complete personal and business profiles for the customer and perform credit checks. I would open both Current and Savings accounts for customers but also had the training to apply overdrafts to account and perform account transfers. Show less

Anna Duffy Education Details

Frequently Asked Questions about Anna Duffy

What company does Anna Duffy work for?

Anna Duffy works for Research And Innovation Services, University Of Dundee

What is Anna Duffy's role at the current company?

Anna Duffy's current role is Engagement Co-Ordinator - Regional Engagement.

What schools did Anna Duffy attend?

Anna Duffy attended University Of Dundee.

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