Ensures strong customer service in all areas of the job; with customers, with other departments, and across our complex. Responsible for carrying out an overall store operating plan. Provides accurate records on equipment and related sales processes. Performs store level financial handling.Daily reconciliation of till, preparing deposits and store financial management.Ensure sales processes are followed and completed.Use of Google Suite, Microsoft office, internal system, and electronic efficiencies.Responsible for mail (outgoing/incoming).Assists in new hiring processes.Maintains and orders store office and cleaning supplies.Enters and maintains rentals for Multiple stores across the complex. Keeps documentation for rentals. Creates spreadsheets tracking rental process. Ensures all accounts are current and paid. Collects billing information from customers. Ect.

Processes Deposits, Withdrawals, Cashes Checks (Customer & Non-Customer), Buys & Sells Cash, Change Orders, Cash Advances, Loan Payments, Cashier's Checks, GL Credit/Debit, Advice of Credit/Debits, telephone transfersPrint Statements and cashes Savings BondsProperly fills out Fraud & Non-Fraud Debit Card Disputes and ATMKnows how to use and clean branch capture machineKnows how to use currency counter, coin counter, MICR printer (to print counter checks), Teller Cash Dispenser, and Teller Cash Recycler (if applicable)Knows where all logs can be found in the branch and what each log is used forKnows and understands Regulations: D, DD, E, CC, OFAC, Privacy, CIP, and BSAKnowledge of the Personal and Business Account Types, Online Banking, Bill Pay and Mobile Check DepositAcknowledges customers right away and demonstrates appropriate conversation while helping customers, while helping customers on the phone, and in the presence of customers (teller line conversations)Demonstrates proper cash handling skills and keeps cash drawer and teller work neat and organizedKnows and maintains cash drawer limitDemonstrates and understands importance of clean desk policy, customer confidentiality, and locking workstationKnows when dual control is necessary and demonstrates dual control appropriately from start to finishKnows the proper process for working with a dormant/escheat accountKnows how to properly ID/Verify customersReads Account and Customer Alert Messages every time and understands the importance of doing so.

Sage 50PayrollUpdating and tracking invoices in computer systemAnd hard copiesMaking deposits through sage and at the bankOrganizationFilingScanningTracking employee timeScanning and filing documentsEmail response and filingPaying and entering billsEntering and mailing invoicesRunning parts etc from warehouses to the shop or on site locationsReceivablesSalesSubmitting payroll tax paymentsState and 941Etc

Creating customer relationshipsMending customer relationships with the companyShowing customers inventoryLearning inventory informationBrand ambassadorFilling out pre-financial paperworkcustomer servicePerformed onsite, in-store retail salesGenerated 20 leads per monthConsistently met or surpassed quotas of 10 sales per monthHandled all prospective customer correspondence, including callsVerified customer personal informationPresented products to clientsTracked sales and other KPIsProvided customer supportProvided exceptional customer serviceChrysler CertificationJoe Verde Training

Customer RelationsBuilding sale documentsKnowing brand informationShowing carsMoving carsCleaning the lot

Manage projects to open a Therapeutic Boarding School.Creating DocumentationScanningFilingFilling out billing informationExcelWordSetting up computers, printers, tech devices.Hiring new employeesHR responsibilitiesNew employee intakeExcel spread sheetspreparing checks on peach tree or sage 50Processing new hiresFingerprinting for Background ChecksNotarizing DocumentsInventory PackagesTelephone and GreetingResearchingData inputResearching ways to improve communication and culture for staff new and oldImplementing multiple ideas to improve the companyManage staff through the new hiring processCommunicationCPR CertificationInterviewsTime ManagementWorking Alone and as a TeamCreated website academy.netcreated company hatsect

Telephone and GreetingResearching, downloading, creating, and reading oil legal documentsscanning and digital filing documentsData inputmailing via stamps.comMicrosoft wordExcelAdobeSmartsheetsmapping legal descriptionsclean titleNotarize DocumentsTyping speed 53 wpmCopier ExperienceReviewing legal documentsReading and Plotting Land DescriptionsUsing county websites for Document searches

Informing votersGathering information on different partiesCollecting DataCalling and phone skillsDebate

Work IndependentlyCommunicate with CaseworkersPhone InterviewsRecording TimeHelp handicapped and disabled children with day to day tasks. CleaningHomeworkAdministrating medicineCookingHygieneTeaching

ManagerMoney handlingCustomer serviceFood prepTraining new employeesSet upClosingCleaning