Anna Edwards Email & Phone Number

Milwaukee, WI, US

Milwaukee, WI, US

Product owner in the Infrastructure and Cloud space for DevOps and CICD. Owning GitLab, SonarQube, Nexus, Sinopia, Artifactory, Docker Registries, Ansible Tower, and Jenkins. As the Product Owner I am responsible for:- Partnering with the engineering manager and architect to create the product vision and strategy - Driving and maintaining the roadmap.

Menomonee Falls, Wisconsin, US

- Technical Product Owner on the Enterprise DevOps team focused on in-house built quality engineering, monitoring, and cloud infrastructure products that are easily plugged into any CI/CD pipeline.- Managed onshore and offshore teams, made technical decisions, maintained a budget, built roadmaps, led discussions on architectural changes, planned sprints.

Menomonee Falls, Wisconsin, US

- Managed an engineering team for two Quality Engineering and Monitoring products which include the test automation frameworks, tools, and standards, and the automated development KPI reporting dashboard.- Responsible for managing onshore and offshore teams, making technical decisions, time management, planning, and gathering requirements from customers..

Menomonee Falls, Wisconsin, US

- Built dashboards visualizing cloud spend across the enterprise using Tableau and the ELK stack. - Built a Spring Java 8 KPI reporting dashboard and application engine for DevOps metrics from GitHub, Gerrit, Jenkins, SonarQube, Checkmarx, Vault, SecuirtyCenter, Aquasec, JaCoCo, and Jira. Some metrics included: commit to deploy time, test code coverage.

Menomonee Falls, Wisconsin, US

The Great Start program is a college hire program that includes two rotations of 13 weeks on two different teams within Kohl's.First Rotation: App Dev Marketing Personalization - Designed and developed dashboards in Splunk to visualize data and create a troubleshooting tool- Built and managed alerts in Splunk to monitor system health and application.

Menomonee Falls, Wisconsin, US

-Representative on UW-Eau Claire's campus for Kohl's IT Internship Program-Plan events on campus to introduce students to Kohl's IT -Post on social media to promote Kohl's events, opportunities, and updates

Menomonee Falls, Wisconsin, US

-IT Intern on the Windows Server Team-Upgrading Windows Server 2003 to 2008-Experience with VMware -Building and troubleshooting servers

Eau Claire, WI, US

-Manage and lead 22 student employees -Mentor and develop student employees trouble shooting and customer service skills-Direct the escalation of tickets to the correct department-Collaborate with the leadership team to identify internal process improvement and implementation-Interview prospective Help Desk student employees-Update Help Desk documentation.

Eau Claire, WI, US

-Troubleshooting technology problems for 10,500 students and 1,000 faculty and staff in person, over the phone, and through email-Remotely accessing clients computer’s-Accessing wireless connection -Password resetting-Resolving printer errors-Troubleshooting application based errors-BMC Service Desk Express and Cherwell ticketing systems-SharePoint.