Anna Edwards Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wi, Us

Product owner in the Infrastructure and Cloud space for DevOps and CICD. Owning GitLab, SonarQube, Nexus, Sinopia, Artifactory, Docker Registries, Ansible Tower, and Jenkins. As the Product Owner I am responsible for:- Partnering with the engineering manager and architect to create the product vision and strategy - Driving and maintaining the roadmap - Building and refining the backlog - Prioritizing features - Gathering voice of the customer - Creating value stream and customer journey maps - Documenting release notes - Communicating new features and upgrades - Creating rollout and migration plans - Collaborating with development partners to provide effective solutions

Menomonee Falls, Wisconsin, Us

- Technical Product Owner on the Enterprise DevOps team focused on in-house built quality engineering, monitoring, and cloud infrastructure products that are easily plugged into any CI/CD pipeline.- Managed onshore and offshore teams, made technical decisions, maintained a budget, built roadmaps, led discussions on architectural changes, planned sprints, gathered requirements from customers, and supported customers using our products.Built a Terraform framework for provisioning multiple VMs on-premise to replace Aries. - Built and maintained RHEL 8 Base OS images. - Built and maintained the cloud and on-premise VM image provisioning pipeline that all teams use to build their images.- Built an automated central Google Cloud Platform patching job so that VMs will be patched monthly. - Created a website to show the status and release notes for 70+ images being built with the VM Image Pipeline.- Built a Spring Boot test automation framework for SOAP and REST services, web applications, ETL, and mainframe projects. - Built a Java 8 Maven Spring Boot microservice automated data loading tool which allowed developers to do CRUD operations on test data through an easy and reusable format.- Built a tool for automatically storing and managing Allure test case reports so that they didn’t get deleted after a Jenkins job was finished and would clear the workspace. - Built a tool for GitHub that would search source code repositories for secrets and passwords to remove security vulnerabilities.- Consulted with application development teams to provide recommendations on how to implement automated tests, improve their test automation, and integrate their automated test suite into a CI/CD pipeline to lower cloud costs.

Menomonee Falls, Wisconsin, Us

- Managed an engineering team for two Quality Engineering and Monitoring products which include the test automation frameworks, tools, and standards, and the automated development KPI reporting dashboard.- Responsible for managing onshore and offshore teams, making technical decisions, time management, planning, and gathering requirements from customers.- Provided application development teams with test automation recommendations and solutions for lowering cloud cost.- Mentored interns, recruited at college career fairs, and gave presentations to college classes about technology at Kohl’s.

Menomonee Falls, Wisconsin, Us

- Built dashboards visualizing cloud spend across the enterprise using Tableau and the ELK stack. - Built a Spring Java 8 KPI reporting dashboard and application engine for DevOps metrics from GitHub, Gerrit, Jenkins, SonarQube, Checkmarx, Vault, SecuirtyCenter, Aquasec, JaCoCo, and Jira. Some metrics included: commit to deploy time, test code coverage percentage, security compliance, and deployment frequency.- Developed an in-house test automation solution comprised of frameworks, best practices, and open-sourced tools.- Supported users and provided training on Confluence and Jira.- Developed and implemented a series of workshops for new college hires to introduce them to enterprise technologies, processes, and tools. Workshops included: GitHub, Jira, Confluence, Visio, Selenium, Cavisson, Tableau, Command line, and CICD pipelines.

Menomonee Falls, Wisconsin, Us

The Great Start program is a college hire program that includes two rotations of 13 weeks on two different teams within Kohl's.First Rotation: App Dev Marketing Personalization - Designed and developed dashboards in Splunk to visualize data and create a troubleshooting tool- Built and managed alerts in Splunk to monitor system health and application performanceSecond Rotation: Ecommerce Service Delivery - Created and maintained redirects and configurations using Akamai for webstore applications - Managed alerts for website monitoring using Blue Triangle - Developed and supported Splunk dashboards and alerts monitoring website health

Menomonee Falls, Wisconsin, Us

-Representative on UW-Eau Claire's campus for Kohl's IT Internship Program-Plan events on campus to introduce students to Kohl's IT -Post on social media to promote Kohl's events, opportunities, and updates

Menomonee Falls, Wisconsin, Us

-IT Intern on the Windows Server Team-Upgrading Windows Server 2003 to 2008-Experience with VMware -Building and troubleshooting servers

Eau Claire, Wi, Us

-Manage and lead 22 student employees -Mentor and develop student employees trouble shooting and customer service skills-Direct the escalation of tickets to the correct department-Collaborate with the leadership team to identify internal process improvement and implementation-Interview prospective Help Desk student employees-Update Help Desk documentation, training manual, and SharePoint resources-Maintain a positive work environment for students and staff

Eau Claire, Wi, Us

-Troubleshooting technology problems for 10,500 students and 1,000 faculty and staff in person, over the phone, and through email-Remotely accessing clients computer’s-Accessing wireless connection -Password resetting-Resolving printer errors-Troubleshooting application based errors-BMC Service Desk Express and Cherwell ticketing systems-SharePoint 2013-Completing other tasks involving technology related issues