Leader Of Benefits Implementation And Projects
Current- Provide strategic oversight to 70-100 healthcare consultants , 10-20 BPO resources, and 10 team members responsible for configuring benefits with a 4 year budget of $34.4 million. - Lead team implementing improvements resulting in 22% increase in product configuration accuracy, 49% faster defect resolution (fixed within 14 days) and >90% decrease in open inquiries during tenure. - Restructured team and created new job family to reflect move to consultants from a production oriented team - Communicate effectively in numerous forums including quarterly presentation to senior leadership - Negotiate SOWs- Drive positive momentum in culture through deliver delivery of initiatives for both the Wellmark and Operations Culture Committee.-Identify and evaluate new and emerging technologies, trends, and opportunities in the industry - Developing team members by focusing on their strengths and encouraging growth in and out of department.
