• Responsible for testing, monitoring and validating data integration activity, including data extraction and cleaning, and loading and transforming eligibility, medical, and pharmacy data from sources such as BCBS, United, and ESI• Quality Assurance experience used to evaluate highly complex data for accuracy, consistency, and completeness. Recognize data discrepancies and draw inferences to identify and resolve data quality issues.• Create reports and dashboards for internal stakeholders• Research process improvement and make implementation recommendations• Query various internal databases to identify, analyze, and interpret trends or patterns in complex data sets• Collaborate and share information cross-functionally to improve workflow processes and efficiencies• Create clear, concise, and accurate documentation of process and historical data issues, including functional specifications, gap analysis, data mapping, and process diagrams• Collaborate with peers in both business and technical areas to deliver optimal business process solutions in line with corporate priorities

• Lead analyst for the Co-Worker Observation Reporting System (CORS) – manage over 40 clients, multiple ongoing projects, and sensitive patient data• Manage multiple complex projects simultaneously and prioritize based on stakeholder requirements, budget constraints, and last minute changes• Extract, compile, and interpret data from multiple sources using statistical techniques and ongoing reports• Create and manage a library of SQL tables, queries, triggers, and stored procedures that calculate and maintain a database infrastructure• Design, test, and implement computer programs and information systems to meet user needs. Train users to maximize their capability using our web applications• Coordinate cross-functional development teams to ensure deadlines are met• Proficiency in Microsoft Office, Tableau, and advanced use of Excel

• Read narratives of sensitive data and assigned predefined codes within established parameters• Assisted with the aggregation and compilation of data for team review• Maintained client paper and electronic files• Performed general administrative support functions