Anna Engstrom Email & Phone Number

Los Angeles, Ca, Us

San Francisco, Ca, Us

- Founding member of Kyte’s People Team, leading the People Operations and Talent Management functions- Strategize and facilitate all internal communications, hosting a weekly company-wide meeting and crafting strategic communication plans for key initiatives such as fundraising, organizational changes, and investor updates, ensuring consistent messaging and alignment across the organization- Manage all HR-related concerns for W2 employees globally and 1099 contractors across all markets, overseeing the implementation of HR processes, conducting investigations, and building documentation to support compliance and resolution- Handling all employee relations, including performance support, disciplinary actions, conflict resolution, & more - Lead the headcount planning process by accurately forecasting all-in headcount costs within 5% precision, synthesizing data from multiple stakeholders to drive efficient and strategic resource allocation- Spearhead all performance management and compensation processes, leading 6 performance review cycles and calibrations, providing performance support to managers, and identifying performance trends to develop L&D programs- Introduced an off-cycle performance check-in process that accurately forecasts ~70% of promotions months in advance, enabling proactive talent management and career development planning- Developed and facilitated several L&D programs including a manager training, customized mentorship program, and 1:1 development support- Administer our monthly Pulse Survey, creating action plans, and executing on them accordingly

San Francisco, Ca, Us

- Administer all key company platforms including HRIS (Rippling), Deel, Lever, Lattice, Google Workspace, Carta, Atlassian and more, ensuring accessibility, cost management, and where applicable, data integrity- Develop and track key HR metrics to evaluate performance, employee engagement, retention, and turnover, leveraging data to drive improvements, including a 10% increase in employee satisfaction and 15% decrease in turnover year-over-year

San Francisco, Ca, Us

Gardena, California, Us

- Orchestrated the company's quarterly pulse survey for over 1,000 manufacturing employees, analyzing results to develop actionable insights and targeted initiatives to enhance employee satisfaction and performance- Managed the company’s $1M employee engagement budget, allocating resources to events, benefits, and initiatives that strategically targeted pulse survey feedback and maximized return on investment- Developed skills matrices and career leveling paths for manufacturing employees, facilitating direction and career advancement opportunities for over 1,000 employees- Created the company’s first L&D program, tailored for manufacturing employees, specifically addressing identified areas of opportunity and operational inefficiencies- Implemented Lattice while introducing a formal bi-annual Performance Management process, empowering employees with effective feedback mechanisms for continuous growth- Launched innovative employee programs, such as the Employee Education Fund providing tuition assistance for manufacturing staff and the Ruggable Volunteer Program- Skillfully communicated and influenced across varying functions and levels of employees ranging from hourly plant associates to executives

Los Angeles, California, Us

- Implemented and provided cross-functional weekly assessments of company/team performance and the correlated financial impact on unit economics- Reduced operational costs by $500k+ each quarter through informed staffing recommendations and execution of changes to our business practices- Analyzed the processes of multiple teams and recommended changes to improve efficiency and implement more cost effective operations- Managed tasks in cross-department projects, ensured leadership engagement, and presented collaborative results to stakeholders including C-level executives- Forecasted global headcount and financial demand across several lines of business and 15+ languages to support Bird and its 20+ franchise partners- Created reports and extracted data from Zendesk to inform my recommendations for process changes and forecasts for staffing

Los Angeles, California, Us

-Produced a weekly Workforce Demand Analysis to the Director of Operations that conveyed team effectiveness and informed support needs-Developed reporting on Bird Rider insights to advise leadership-Shaped user experience by providing thorough support to swiftly resolve rider-related issues -Presented weekly to Product with proposed modifications, then collaborated across Operations, Product, and Data teams to develop those operational improvements-Formulated training materials and conducted training sessions to ensure new hires were able to successfully represent our brand

New York, Us

- Spearheaded the Performance Based Standards, a data-driven facility improvement model, eliminating inconsistencies in operations, programs, and other services for the youth- Established a system to maximize efficiency in completing and maintaining a variety of paperwork that ensured funding for our program- Played a key role in the clinical team and collaborated closely with other program staff, actively participating in all Treatment Team, Family Conferences, Court Hearings and other meetings as required to guarantee success for residents inside the program and once they were discharged- Guided all 12 residents in creating behavior management goals/ treatment plans and collaborated with residents, permanency resources and staff to assist residents in developing the skills necessary to achieve those goals

- Established an efficient system for compiling and scheduling 75+ interviews for the doctoral program applications each year, as well as increasing the number of applications by nearly 75% in 3 application cycles- Managed the program social media accounts, significantly boosting our number of followers and increasing our overall impact across several platforms- Collaborated with the Director to plan informational events to market the program, increasing event attendance by 400% over two years- Compiled an outreach network of 1,400+ contacts to include in the yearly recruitment distribution list- Created a monthly newsletter using InDesign and MailChimp resulting in consistent views from alumni and potential applicants

Los Angeles, Ca, Us

- Observed juvenile court proceedings including arraignments, pre-trial conferences, sentencings, progress reports and trials- Assisted clinical faculty, social workers and students with cases, at times accompanying them on investigations, assisting in gathering data and conducting research

- Developed event ideas for the Juvenile Justice Month of Faith and Healing- Created an informative newsletter describing upcoming events along with a segment on my own personal experience volunteering in a juvenile hall

Ba, Sociology

Sociology

Education record