👉🏼 As a Country Manager at Volvo On Demand, I strategically lead and operationalize our vision for pioneering, sustainable mobility. From shaping business strategy to optimizing daily operations, I drive impactful results, positioning us as leaders in shared mobility.

🚀 I led my team in providing a sustainable, accessible solution for everyone in need of a car, anywhere. I was responsible for M’s business growth and creating more sustainable solutions for our cities. We collaborated closely with tech/product, customers/partners, property owners/developers, and cities. Every car from M removed up to 9 privately owned cars from our urban streets.

👉🏼 As City Manager, I was responsible for sales and operations in my cities and their surrounding areas. Worked cross-functionally with marketing, business development and finance to sell, scale and forecast growth. Responsibility for the migration of customers and cars in my cities and the roll-out of our new brand, M, in September 2019.As City Manager I was part of the Swedish leadership team and reported directly to the Swedish market CEO.🌍 Over time our lives and our… Show more 👉🏼 As City Manager, I was responsible for sales and operations in my cities and their surrounding areas. Worked cross-functionally with marketing, business development and finance to sell, scale and forecast growth. Responsibility for the migration of customers and cars in my cities and the roll-out of our new brand, M, in September 2019.As City Manager I was part of the Swedish leadership team and reported directly to the Swedish market CEO.🌍 Over time our lives and our cities have been planned around our cars. But the world, and how we live in it, is changing. The problems of owning a car in the city outweigh their promises of freedom. It is time for our relationship with cars to evolve. We believe that access is better than ownership. We put the individual in focus, using technology to create smart mobility solutions. Reclaiming the space, time, and money that would otherwise be taken up by privately owned cars.Together we are shaping a social, environmental, and economic movement. Taking new and more conscious approach to consumption of cars. Helping people to make the right choice in both their daily life and urban environment. Our mission at M is to enable more people to move — freely, meaningfully, and sustainably. Show less

👉🏼 As Sales Manager, I managed data-driven development and operations in the consumer market. I was an integral part of the Consumer Market Management Group with in-depth knowledge of the drivers and construct of Three’s channels. I ran cross-functional projects that aimed to digitalize Three’s channels and develop its core business with an additional dotted line to the Consumer Interaction Management Group. I supported the CCO in commercial issues/cases and projects to and from the Board and… Show more 👉🏼 As Sales Manager, I managed data-driven development and operations in the consumer market. I was an integral part of the Consumer Market Management Group with in-depth knowledge of the drivers and construct of Three’s channels. I ran cross-functional projects that aimed to digitalize Three’s channels and develop its core business with an additional dotted line to the Consumer Interaction Management Group. I supported the CCO in commercial issues/cases and projects to and from the Board and the CEO.As Sales Manager Consumer Market, I participated in both the corporate management team for Consumer Market and for Customer Interaction and reported to the COO for Consumer Market. Show less

🛍️ Primary responsibility for the largest sales channel at Three with full profit-and-loss accountability for 60 retail stores. A total of 6 Area Managers, the Sales Manager Business, the Retail Operations Manager, the Sales Coordinator and 350 departmental employees all reported to me. The role included strategic establishment of new stores, store concept development and store operations. In a short period of time, I implemented major changes in the salary structure for employees… Show more 🛍️ Primary responsibility for the largest sales channel at Three with full profit-and-loss accountability for 60 retail stores. A total of 6 Area Managers, the Sales Manager Business, the Retail Operations Manager, the Sales Coordinator and 350 departmental employees all reported to me. The role included strategic establishment of new stores, store concept development and store operations. In a short period of time, I implemented major changes in the salary structure for employees, developed an establishment strategy, and improved customer experience in the stores, which led to more satisfied employees and customers.As Head of Stores, I participated in the corporate management team known as Customer Interaction, which was collectively responsible for all contacts with the customers by phone, in store, online or through retailers. I reported to the COO for Customer Interaction. Show less

💙 When our Head of Stores went on parental leave, I got the honour and privilege to be Acting Head of Stores.

📞 Recruited to improve performance in Three’s Telesales operations, I was responsible for strategic and operational activities for the outbound and inbound telesales department in Sweden and abroad. A total of 5 team leaders, 3 coaches, the Sales & Campaign Manager, the Sales Coordinator. A total of 70 employees in the department.Full profit-and-loss accountability and responsibility for campaigns aimed at new and existing customers to drive loyalty and sales of new subscriptions via… Show more 📞 Recruited to improve performance in Three’s Telesales operations, I was responsible for strategic and operational activities for the outbound and inbound telesales department in Sweden and abroad. A total of 5 team leaders, 3 coaches, the Sales & Campaign Manager, the Sales Coordinator. A total of 70 employees in the department.Full profit-and-loss accountability and responsibility for campaigns aimed at new and existing customers to drive loyalty and sales of new subscriptions via inbound.During my time in the role, the sickness absence and staff turnover rates improved considerably, and the average staff retention period increased from three/four months to more than nine months. This was achieved by prioritizing employee satisfaction and motivation, for example together with my team I founded the Telesales Entrepreneurship School with the goal of inspiring and motivating employees.As the Head of Telesales, I participated in the corporate Sales Management team, which was collectively responsible for all sales and which reported to The Sales Director. Show less

o Responsible for maximizing sales and profits in 12 stores in Stockholm City with full responsibility for 12 Store Managers and indirect responsibility for 50 Sales Representativeso Managed full-cycle recruitment process for Store Managers, regional staff planning and continuous optimization of staffingo Participated actively in developing 3s retail chain in the long and short term to increase sales, customer satisfaction and employee satisfaction o Coached the Store Managers with… Show more o Responsible for maximizing sales and profits in 12 stores in Stockholm City with full responsibility for 12 Store Managers and indirect responsibility for 50 Sales Representativeso Managed full-cycle recruitment process for Store Managers, regional staff planning and continuous optimization of staffingo Participated actively in developing 3s retail chain in the long and short term to increase sales, customer satisfaction and employee satisfaction o Coached the Store Managers with Myers-Briggs Personality Assessment and DiSC Profile toolso Responsible for security in the region’s stores, both financial and physical Show less

o Recruited to establish the store in Nacka and soon also responsible for the flagship store at Kungsgatan in Stockholm thanks to my strong effortso Responsible for the day-to-day operations of the stores, including sales, scheduling, recruiting, exposure, inventory, service management and sales coachingo I successfully led a team of 10 employees For my achievements and my contribution to Three stores development, I won the award 3Store Manager of the year 2010 - Conny Ring