- Redesigned the Roundtable feedback platform, improving user engagement by 15% and reducing survey completion time by 69% through user-centric navigation and filtering systems.- Built a scalable design system and implemented automated application tracking, streamlining operations and enhancing platform usability.- Conducted user research and usability testing, leading to actionable insights and a 79% increase in new users post-launch.- Revamped Vivace's digital assets with vibrant Y2K-inspired designs, boosting brand engagement and expanding the target audience.

Joined the initial team of Essential, a crowdfunding service for creators, and led the design efforts up to the development of the Minimum Viable Product (MVP). Served as a UX/UI Design Intern for three months, contributing to the foundational design and user experience strategies.

Managed social media for Culcom, a South Korean English community, by creating engaging visuals and videos for Instagram. Efforts led to a significant increase in followers, growing the base from 500 to over 4,000, thereby enhancing the brand's online presence.

Managed service-oriented responsibilities, including floor service, brunch and beverage preparation, and event setup and assistance. This role provided valuable experience in customer service, attention to detail, and teamwork. Managing dynamic event environments developed a strong understanding of user needs and adaptability—skills aligning with the goal of becoming a UX designer, where user experience and service-focused solutions are key.

Managed the Facebook page and website for Chungju City Family Support Center, a facility dedicated to supporting individuals with autism and their families. Responsibilities included creating promotional videos and event posters to enhance community engagement and outreach.