•Supervise registration and front desk operations as well as transcript processing for outgoing University transcripts•Oversee the processing of all applications and registrations for incoming exchange students•Supervise the processing of participation agreements, building of courses, and registration/tracking of study abroad students•Manage the training of University faculty and staff on student registration procedures•Oversee the reporting of University enrollment statistics… Show more •Supervise registration and front desk operations as well as transcript processing for outgoing University transcripts•Oversee the processing of all applications and registrations for incoming exchange students•Supervise the processing of participation agreements, building of courses, and registration/tracking of study abroad students•Manage the training of University faculty and staff on student registration procedures•Oversee the reporting of University enrollment statistics and the development of retention/withdrawal monitoring efforts•Web developer for the Office of the Registrar’s website•Supervise the preparation and dissemination of the University’s Academic Calendar in accordance with BOG 8.001•Responsible for coordinating data validation/testing for the implementation of Banner Student•Member of the SACSCOC Reaffirmation Team: point person for the Office of the Registrar•Student liaison for the University Academic Appeals Committee•Serve on the University’s Fee Appeals Committee•Member of website migration team: responsible for transitioning the University’s web presence to Terminalfour Site Manager’s content management system•Workstation manager: responsible for maintaining /updating access to the University’s student information system Show less

•Trained University faculty and staff on student registration procedures•Prepared the University’s Academic Calendar and upload dates to the University database after approval •Maintained and updated the division events calendar for the University web page•Processed all applications for incoming exchange students, assisted with course registrations, and served as liaison between the exchange students and academic departments •Monitored incoming exchange student registrations to… Show more •Trained University faculty and staff on student registration procedures•Prepared the University’s Academic Calendar and upload dates to the University database after approval •Maintained and updated the division events calendar for the University web page•Processed all applications for incoming exchange students, assisted with course registrations, and served as liaison between the exchange students and academic departments •Monitored incoming exchange student registrations to ensure SEVIS compliance•Worked closely with International Education & Programs, University Housing, and Student Accounts to ensure smooth transitions into the University•Served as primary point of contact for international partner universities sending students to study at UWF and maintain up-to-date information on partner university points of contact•Performed general customer service duties including, but not limited to answering phone calls, monitoring and responding to emails directed to the department email account, assisting “walk-ins” with general admission, registration, policy, and campus inquiries, and providing assistance to other department or division team members during peak times Show less

•Served as primary point of contact for students in matters of university policy and procedures•Assisted students with degree planning, course selection and VA benefit utilization •Promoted to Team Lead after one year•Assisted other advisors with escalated customer service concerns•Assisted with the development of a term course schedule