Custom services for small businesses - allowing owners to keep their focus where they need it. Bookkeeping and small business administrative services, specifically procurement and relationship management.

Developed short and long range budgets for operational and capital expenses, using a strategic approach based in core sustainability and business practices.Maintained over 50 strategic vendor partnerships through relationship building, dynamic communication, and collaborationControlled budget data for eight department accounts through spreadsheets and databases to organize, track, analyze, and report on performancePrioritize project and business requirements between hospitality team and contractors to accomplish facility improvement objectives through self-monitoring, consistent communication, and prompt solutionsInspected work practices and procedures to ensure documented compliance with company, local, state, and federal regulationsEvaluated skills and knowledge of seven direct reports and eight indirect reports regularly, providing training and mentoring to individuals

I manage the administrative and business operations for all restaurant needs. Additional focus on HR function for 10+ employees.With business owners, discussed and contributed to a variety of issues related to policies, budget, and general management. Provided customer service to all guests and inquiries for private events, including personal handling of special events at the restaurant.

Utilize e-mail, phone, and in-person meetings to aid 23+ Individual Law Practice Groups reach their goals while maintaining a commitment to the strategic plan and success of my employer.Maintain annual $23,000 budget for on-site receptions, VIP guest travel expenses and additional special requests.Provide quality customer service to over 300 members who volunteer in leadership roles.Develop and deliver presentations to Boston-area law schools and potential association members.Prepare agendas, talking points and notes for meetings from internal to executive levels.Project manager for design of Boston Bar Association membership materials, including soliciting, hiring, and all contact with graphic designers.

Initiated setup of new Quickbooks Company to accurately monitor cash flow, current vendor list, customer lists, and accounting reports.Consolidated monthly account balancing procedures from a multi-day process to a few hours by reorganization of the company’s paperwork and bookkeeping.Formalized office policies and expectations in official company handbook.Independently learned HTML and created a company website, including online shopping cart.Decreased costs associated with shipping and returns, while increasing customer satisfaction, by responding to customer needs and instituting an online product fit guide.Generated an additional 30% revenue for the company to show 25% increased profits and become a $1,000,000 company.