Anna Fetterhoff Email & Phone Number

87 Hale Street Lowell MA

Reviews file documentation for completeness and consistency with original information as indicated on initial loan application. Resolve discrepancies found on title report, income documents, appraisal and open permits and tax delinquencies.Ordering preliminary title reports, appraisals and flood certifications. Reviews credit reports and calculate income.

Marlborough, Massachusetts, United States

Established strong relationships with critical decision makers and influencers to build sustainable business relationshipsReviewed residential loan application files to verify that the application data is completedWorked with 3rd party vendors to obtain required documentation and ensuring that the borrower(s) meets investors programs and products.

Leominster, Massachusetts, United States

Issued Real IDs and Motor Vehicle Registration and License SuspensionsCoordinated customer process from reception to closure.Ensured appropriate confidentiality and security information are protectedReviewed customer documents in support of transactions for accuracy and authenticity Investigated errors, finding root cause and counter measure to problem.

Leominster Connector

Originated first and second mortgage loans, secured mortgage and Home Equity LinesDeveloped and implemented a broad-based business development program including realtors, attorneys, brokers, and customersProvided the highest level of customer service in a positive, courteous and enthusiastic mannerMaintained a thorough knowledge of all Bank Loan products.

Littleton, MA

Achievement of banking center goals via establishing/developing/retaining customer relationships and exceeded monthly and quarterly goalsReconciled financial receipts, customer bank deposits and daily bank reports for the branchProvided outstanding personalized customer service to customers and clientsProactively identify and manage risk in every.

Leominster, MA

Successfully and efficiently processed and closed 15-30 loans per monthAnalyzed and made recommendations of credit worthiness and advised clients on a variety of financial decisionsSold Credit insurance, Life Insurance, Unemployment, Disability and optional Home and AutoResponsible for all account maintenance: account contact information and pricing.

Marlborough, MA

Demonstrated excellent support and customer service activities for assigned accountsEstablished and retained strong and influential customer, supplier and internal relationshipsAssisted in determining and understanding customers requirements for Arrow ECS products offerings and servicesSupport customer requirements in supply and quality in close alignment.

Marlborough, Massachusetts, United States

Reviewed residential loan application files to verify that the application data is completedWorked with 3rd party vendors to obtain required documentation and ensuring that the borrower(s) meets investors programs and products guidelineExpedited the schedule of mortgage closings by ordering appraisals, title work, and mortgage insurance Solid knowledge of.

Woburn, Massachusetts, United States

Prepared loan applications and various banking and legal formsExpedited the schedule of mortgage closings by ordering appraisals, title work, and mortgage insurance Responsible for preparation, review, and approval process, and ensuring fraud protection by reviewing confidential customer information and referencesExceeded performance quotas by consistently.