Creating the company's mission and vision statement; representing the company to the outside world; acquiring new customers (business trips; events, mailing); creating tourist offers; contact with suppliers from tourism services; organising tourist events, financial settlements

Preparing and making declarations to customs; making clearance calculation ; contacting clients to assure the data is accurate ; developing and maintaining a good knowledge of relevant Customs and trade regulationscontact with French customs officers to resolve emerging difficulties ; ensuring accuracy within a fast peaced environement

Creating tourist offers, customer service: salling tourist services, participation in tourism events; acquiring new customers (business trips, events, mailing, telephoning); contact with suppliers from tourism services; organising tourist events, financial settlements

Supervising of security processes for low/medium/high risk countries; preparing and forwarding statistics regarding the security processes (monthly and quarterly); administration of Talent France website (Mobililty section); gathering the information regarding the requirements connected with the emigration process (business visa, work permit, etc.); verification of documents of foreigners (Indians and Moroccans) arriving to work in CG France.

Customer service: providing information about tourist attractions and cultural events in Krakow and the Małopolska region; sale of tourist services; financial settlements; coordination of two Tourist Information Offices; creation of work schedules; update of the website: www.infokrakow.pl and the InfoKrakow’s facebook profile; training new office workers ; supporting events organized by Krakow Festival Office

Customer service in the hotel (check-in, check-out, reservation, payments); upload and update of the hotel accommodation reservation websites; cooperation with other hotel departments.