Anna Ford Email & Phone Number

Scottsdale, Arizona, United States

• Successfully managed and coordinated all aspects of store finances including budget allocation, purchasing processes, labor management, expense tracking, payroll, and loss prevention across two locations in Arizona
• Implemented strategic planning for daily, weekly, and monthly sales goals in order to exceed target KPI's.
• Streamlined talent acquisition in Arizona and increased employee retention through ongoing partnership with HR
• Conducted regular meetings with senior management team to review progress against established objectives.
• Enhanced brand reputation by creating lasting connections with guests through proactive clienteling strategies and strong points of contact.

Scottsdale, Arizona, United States

• Oversaw critical store procedures including inventory management, expense control, coordination with the visual lead for store organization, and merchandising activities. Demonstrated a strong floor presence as the.
• Manage inventory tracking and successfully leading quarterly and annual inventory counts to effectively minimize shrinkage.
• Analyzed data from daily reports to identify trends in production performance metrics.
• Curate a balanced and effective schedule that supports business and team needs while adhering to hour allocation.
• Build strong client relationships by assessing guest connection and embodying KS values and ethos

Scottsdale, Arizona, United States

• Collaborated closely with GM and Executive Chef to optimize operations in the highest volume location in Arizona.
• Ensured compliance with state health regulations and updated CDC guidelines for product quality, building cleanliness, and safety.
• Applied problem-solving skills to resolve customer inquiries and disputes, escalating using proper channels when necessary, resulting in strength and customer loyalty.
• Effectively coach a team of 25 to 30 people to the Fox Restaurant standard of exceptional customer service.

Phoenix, Arizona, United States

• Successfully collaborated with a diverse team to launch a new store opening in Phoenix location and trained 45+ staff members to adhere to Fox's culture and unmatched hospitality.
• Enhanced guest experience by cultivating a collaborative team environment and coaching staff to be brand ambassadors.
• Assist guests with allergy and dietary restrictions by answering questions about the menu with extensive knowledge.
• Successfully completed opening and closing responsibilities according to operational requirements.

Scottsdale, Arizona, United States

• Curated displays of rotating products and distributed proper marketing for new collection launches.
• Upheld visual standards for the sales floor, organized stockroom according to hierarchy, and ensured proper product placement.
• Collaborated with the Events Assistant Manager on outreach and clienteling for upcoming events and new collection releases.
• Advised guests on product and guided them through the process of successfully finding their unique style, functioning as a personal stylist.

Bachelor'S Degree, International Business

Bachelor Of Business Administration - Bba, Business Administration And Management, General