Anna Formica Email & Phone Number

Committed and motivated Manager with over 20 years in Banking Operations and 14 years in Commercial / Residential / Construction & Participation Lending. Successful record of managing operational processes, establishing high performing teams and delivering quality service in financial services. Possess excellent interpersonal, analytical, organizational, and leadership skills. Proven ability to handle effective delivery of results on multiple projects within tight timeframes in a fast paced setting. Certified Business Continuity Professional managing 15 years in the development, implementation and maintenance of the Bank’s Business Resumption Program to include BCP planning, Business Impact Analysis, Risk Assessments, DR testing, training, and ongoing process improvement. Effectively enhanced numerous operational workflows by analyzing current processes that produced operating efficiency through automation utilizing MS SharePoint. Experience includes:Cash Management Business ContinuityDisaster RecoveryAuditsAbandoned Property - All StatesBusiness BankingGovernment BankingFDIC - ICSFDIC - CDARsService Award TrustCash Management Vendor Management Digital Banking Operations Online Escrow Accounts to include Landlord/Tenant, 1031Online Account OpeningNYS IOLAProject Management Process workflow requirements Excel, Word and PowerPoint