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Anna Francesca Cunanan Email & Phone Number
Service Delivery Manager
at
SupportNinja
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Who is Anna Francesca Cunanan? Overview
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Quick answer
Anna Francesca Cunanan is listed as Service Delivery Manager at SupportNinja, based in Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Anna Francesca Cunanan.
Anna Francesca Cunanan previously worked as Team Manager at Supportninja and Associate Team Manager at Sutherland. Anna Francesca Cunanan holds Bachelor Of Arts - Ba, Broadcast Journalism from Holy Angel University.
Company email context
Email format at SupportNinja
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SupportNinja
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Profile bio
About Anna Francesca Cunanan
I've been in the bpo industry since 2008.
Current workplace
Anna Francesca Cunanan's current company
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7 roles
Anna Francesca Cunanan work experience
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Service Delivery Manager
Team Manager
Coach team members. An effective team leader coaches members on achieving goals and developing necessary skills that get results.Develop team strengths and improve weaknesses.Identify team goals and evaluate team progress.Resolve conflict. Organize team initiatives.
Mar 2021 - Aug 2022
Associate Team Manager
Coach team members. An effective team leader coaches members on achieving goals and developing necessary skills that get results.Develop team strengths and improve weaknesses.Identify team goals and evaluate team progress.Resolve conflict. Organize team initiatives.
Jun 2018 - Mar 2021
Report Analyst
Highlights:-Providing daily, weekly and monthly data trend and statistical reports.-Scheduling and staffing.-Providing client reports.-Providing agent data by creating and updating agent dashboards.-Providing data analysis.-Providing pdp files for regularization, promotion, annualization etc.-creates processes that could help both SD team and reporting team
Apr 2011 - Jun 2018
Team Lead
Handling Escalations and Floor Support for Voice and Email.Mentoring and coaching of call control leading to better performance.Conducting group huddles and up skill trainings.Driving Conversion rate and Basket size (Sales)
Jun 2010 - Apr 2011
Customer Service Representative
Job Description: Providing high level of customer service by ensuring issue resolution.Creating positive customer experience by maximizing communication and interpersonal skills.Upholding company standards and policies
Jun 2008 - Jun 2010
1 education record
Anna Francesca Cunanan education
FAQ
Frequently asked questions about Anna Francesca Cunanan
Quick answers generated from the profile data available on this page.
What company does Anna Francesca Cunanan work for?
Anna Francesca Cunanan works for SupportNinja.
What is Anna Francesca Cunanan's role at SupportNinja?
Anna Francesca Cunanan is listed as Service Delivery Manager at SupportNinja.
Where is Anna Francesca Cunanan based?
Anna Francesca Cunanan is based in Central Luzon, Philippines while working with SupportNinja.
What companies has Anna Francesca Cunanan worked for?
Anna Francesca Cunanan has worked for Supportninja and Sutherland.
How can I contact Anna Francesca Cunanan?
You can use AeroLeads to view verified contact signals for Anna Francesca Cunanan at SupportNinja, including work email, phone, and LinkedIn data when available.
What schools did Anna Francesca Cunanan attend?
Anna Francesca Cunanan holds Bachelor Of Arts - Ba, Broadcast Journalism from Holy Angel University.
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