• Manage monthly receivables of $11.7 Billion• Past dues reduced from 14.07% to 3.39%• Disputes year over year reduced from 7.22% to 4.21%• Met ongoing target of unapplied cash and credit memos over 60 days• Quality Audit average 98% - 100% accuracy monthly• Met ongoing target of no pending action items over 5 days• Engaging in continuous contact with customers to monitor and identify any potential operational risks and / or issues early• My ability to modify collection guidelines as required and strong collaboration with my customers and clients are key factors in driving down past dues Accomplishments: My expertise and years of collection experience has enabled me to manage the highest dollar volume portfolio of any of my team members and drive down past dues to single digits.

• Accounts Receivable• Accounts Payable• Payroll• Journal entries• Kept company books balanced and up to date

• Manage receivables of $13 Million Canadian, $9 Million US• Reduced DSO from 67 days to 45 days• Call customers on outstanding invoices• Perform credit checks using D & B or Equifax• Analyze / reconcile customer accounts• Investigate cash misapplication, short payments, deductions• Complete requests for credit information• Review and post cash application batches and Journal Entries• Weekly AR Reporting to Senior Management Accomplishments: Wrote majority of a Credit & Collection Policy and Procedure Manual. Dec 1/02 Promoted to Senior Collections Analyst Senior A/R Coordinator• Complete & remit US State Sales Tax Returns monthly• Review & post sales batches (US and Canada)• Enter cash receipts, journal entries and non AR cheques• Reconcile Branch bank accounts monthly• Contact customers on outstanding invoices• Set up new customers• Review Branch cash disbursements• Reconcile AR Sub-ledger to G/L• Monthly Account Reconciliations and Analysis

• Manage receivables of $11,000,000• Reduced DSO from 90 days to 60 days in 2001• Reduced DSO from 120 days to 90 days in 2000• Supervise accounts receivable personnel, coordinate day to day activities of the credit department• Maintain portfolio of both small and large major retail customers• Maintain excellent relationship with clients while minimizing overdue accounts receivable• Establish and manage customer credit limits, minimizing exposure to bad debts• Investigate and initiate appropriate action on payment discrepancies and reconciliation of accounts• Accurate and timely processing of daily Bank related activities• Attend monthly industry group meetings

• Reduced DSO from 120 days to 45 days• Monitor accounts and perform collection calls for overdue accounts, provide POD’s, place with 3rd party if necessary• Create, monitor and update Credit Hold List daily• Maintain collection notes using Contact Master for Windows• Maintain Fixed Asset records• Assist with payroll, prepare monthly bonus and commission calculations• Perform other clerical duties as needed

• Reduced DSO from 75 days to 18 days• Established and managed customer credit limits, minimizing exposure to bad debts• Maintained excellent relationship with the clients while minimizing overdue accounts receivable• Investigated and initiated appropriate action on payment discrepancies and reconciliation of accounts• Accurate and timely processing of daily Bank related activities• Responsible for company petty cash

• Verified supplier invoice with purchase order• Reviewed all invoice discrepancies with purchasing department weekly• Issued debit memos as required• Batched payable invoices for computer entry• Reviewed all supplier cheques for errors• Released supplier cheques when payment was due• Reconciled payable accounts as needed

• Recorded invoices, payments received and payroll on a one-write system• Issued supplier cheques• General Journal entries• Verified supplier invoice with purchase order• Reviewed discrepancies with purchasing department weekly• Reconciled accounts as necessary