Compliance Assistant
Current
Mar 2023 - Present
AeroLeads people directory · profile
Anna Frith Email & Phone Number
Natural Problem Solver | Customer Satisfaction | Relationship Management | Complaints Resolution | Mentor and Coach | Customer Representative Looking for a new opportunity in Bristol
at
ALD Automotive
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Natural Problem Solver | Customer Satisfaction | Relationship Management | Complaints Resolution | Mentor and Coach | Customer Representative Looking for a new opportunity in Bristol
Location
Stoke Gifford, England, United Kingdom
Company size
Who is Anna Frith? Overview
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Quick answer
Anna Frith is listed as Natural Problem Solver | Customer Satisfaction | Relationship Management | Complaints Resolution | Mentor and Coach | Customer Representative Looking for a new opportunity in Bristol at ALD Automotive, a company with 4891 employees, based in Stoke Gifford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Anna Frith.
Anna Frith previously worked as Compliance Assistant at Ald Automotive and Senior Customer Support Co-ordinator at Motability Operations Ltd. Anna Frith holds Various, 3 A Levels 4 As Levels from Katharine Lady Berkeley'S.
Company email context
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ALD Automotive
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Profile bio
About Anna Frith
I am determined, enthusiastic and eager to learn new things. I am creative and like to look for initiative solutions. I naturally look to be a problem solver which I developed as part of my lean accreditation. This developed my understanding of lean thinking principles and underlying continuous improvement concepts. I have worked within one of the top performing companies for customer satisfaction and performance and strived for customer excellence. I have worked in different large organisations including Motability Operations, RAC Motoring and Teleperformance. I have successfully developed many of the key communication skills to be able to effectively resolve complaints and queries through fact finding and provide effective resolutions for both the customer and Key stakeholders.KEY SKILLS• Varied communication methods to establish fact finding • Prioritisation based on Business/Client impact and urgency• Effective calendar management • Production of internal and external communications• Dealing with complaints • Staff Training and Documents • Commercial Decision Making• Introduction of best practice• Coach and Mentor• Flexible and AdaptableKEY IT SKILLS• MS Office • Oracle Applications • Alfa • Electronic team hubs - business improvements and development • CAP - HPI KEY ACHIEVEMENTS• Customer Support Pages –Created content for website and kept up to date to encourage self-serve behaviour• New system development testing and roll out including regular enhancements• Development and implementation of Delivery Portal with third party stakeholders• Devised and implemented training documents and used to provide training for all new staff• Lean Business Development implementation resulting in process changes and reduced customer contact • Development of new interdepartmental process to improve finance cover on fleet and reduce business risk.
Current workplace
Anna Frith's current company
Company context helps verify the profile and gives searchers a useful next step.
Ald Automotive
6 roles
Anna Frith work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Co-Ordinator
Current- Answered and resolved all inbound queries via phone and email.
- Acted as a first point of resolution where possible whilst maintaining excellent customer service.
- Acted as a point of escalation for the team and wider department for complaints.
- Provided all Management Statistics
- Dealt with Rotas and holiday requests
- Scheduling meetings
Mar 2015 - Present
Customer Support Co-Ordinator
- Resolved all inbound queries via phone and email
Mar 2015 - Jan 2017
Clients Process Assistant
- Answered Inbound calls and emails from existing clients
- Requirement to be flexible and prioritise workload to enable me to provide a customer centric way of working.
- Completed Lean Deployment Course: Practical problem solving and effective diagnostics to create initiative for change
Apr 2014 - Mar 2015
Supplier Process Assistant
- Became a dedicated member of a small task force within the team providing training and support to other members of the team.
- Great Place To Work – Meet with representatives across the business acting as the voice of the team members, organising events and feeding back important updates
- Piloted the team that worked with the new and old tools created by IT to enable us to relink invoice images. I also put the information together to create a process to roll out across the organisation.
Aug 2012 - Apr 2014
Inbound Sales And Service Representative
- Answered inbound calls and took the opportunity to convert any contact to sales
- Processed secure payments and advised on products
- Dealt with complaints, refunds and renewed breakdown policies.
Jan 2010 - Dec 2011
Team & coworkers
Colleagues at ALD Automotive
Other employees you can reach at aldautomotive.com. View company contacts for 4891 employees →
SH
Shauna Hennessy
Colleague at Ald Automotive
United Kingdom, United Kingdom
View →
OB
Olivier Blanquet
Colleague at Ald Automotive
Paris, Île-de-France, France, France
View →
MR
Māris Rozenšteins
Colleague at Ald Automotive
Latvia, Latvia
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BP
Bianca Perrett
Colleague at Ald Automotive
Greater Bristol Area, United Kingdom, United Kingdom
View →
AW
Andrew Wesley
Colleague at Ald Automotive
São Paulo, São Paulo, Brazil, Brazil
View →
AM
Anne Michels
Colleague at Ald Automotive
Brussels Metropolitan Area, Belgium
View →
CC
Catalin Coman
Colleague at Ald Automotive
Bucharest, Bucharest, Romania, Romania
View →
AA
Abdi Ahmed
Colleague at Ald Automotive
Greater Bristol Area, United Kingdom, United Kingdom
View →
MZ
Mar Zamorano Lama
Colleague at Ald Automotive
Pozuelo De Alarcón, Community Of Madrid, Spain, Spain
View →
KN
Kateřina Němcová
Colleague at Ald Automotive
Czechia, Czech Republic
View →
Shauna Hennessy
Colleague at Ald Automotive
United Kingdom, United Kingdom
View →
OB
Olivier Blanquet
Colleague at Ald Automotive
Paris, Île-de-France, France, France
View →
MR
Māris Rozenšteins
Colleague at Ald Automotive
Latvia, Latvia
View →
BP
Bianca Perrett
Colleague at Ald Automotive
Greater Bristol Area, United Kingdom, United Kingdom
View →
AW
Andrew Wesley
Colleague at Ald Automotive
São Paulo, São Paulo, Brazil, Brazil
View →
AM
Anne Michels
Colleague at Ald Automotive
Brussels Metropolitan Area, Belgium
View →
CC
Catalin Coman
Colleague at Ald Automotive
Bucharest, Bucharest, Romania, Romania
View →
AA
Abdi Ahmed
Colleague at Ald Automotive
Greater Bristol Area, United Kingdom, United Kingdom
View →
MZ
Mar Zamorano Lama
Colleague at Ald Automotive
Pozuelo De Alarcón, Community Of Madrid, Spain, Spain
View →
KN
Kateřina Němcová
Colleague at Ald Automotive
Czechia, Czech Republic
View →
2 education records
Anna Frith education
Various, 3 A Levels 4 As Levels
Various, 10 Gcse
FAQ
Frequently asked questions about Anna Frith
Quick answers generated from the profile data available on this page.
What company does Anna Frith work for?
Anna Frith works for ALD Automotive.
What is Anna Frith's role at ALD Automotive?
Anna Frith is listed as Natural Problem Solver | Customer Satisfaction | Relationship Management | Complaints Resolution | Mentor and Coach | Customer Representative Looking for a new opportunity in Bristol at ALD Automotive.
Where is Anna Frith based?
Anna Frith is based in Stoke Gifford, England, United Kingdom while working with ALD Automotive.
What companies has Anna Frith worked for?
Anna Frith has worked for Ald Automotive, Motability Operations Ltd, Nhs Shared Business Services, and Rac Motoring Services Limited.
Who are Anna Frith's colleagues at ALD Automotive?
Anna Frith's colleagues at ALD Automotive include Shauna Hennessy, Olivier Blanquet, Māris Rozenšteins, Bianca Perrett, and Andrew Wesley.
How can I contact Anna Frith?
You can use AeroLeads to view verified contact signals for Anna Frith at ALD Automotive, including work email, phone, and LinkedIn data when available.
What schools did Anna Frith attend?
Anna Frith holds Various, 3 A Levels 4 As Levels from Katharine Lady Berkeley'S.
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