Proud to promote the Ridgid Diagnostics brand for a company that strives for excellence in customer service.

• Responsible for booking and coordinating all exams for both internal and external candidates. Liaising with training officers, tutors, employer, administration, management and examination boards in respect of examination requirements, entries, results and communication. •Responsible for the implementation, development and training of the ECDL Programme, motivating and coaching individuals in learning to use IT and Microsoft packages. Manage and report analysis of the programme to senior management on regular basis. • Responsible for the implementation, development and training of the Employability Programme for Lone Parents. Providing an encouraging environment to boost individuals confidence.

Responsible for the management of the Administration Team and assisting the Managing Director in the on-going development of the company. Duties included:• Maintain accurate records and information on all company contracts. • Carry out all financial claims, monitoring of returns against the monthly income. • Prepare and present financial and statistical information to the Managing Director every month. • Maintain the quality within the department ensuring all procedures are followed. • Inform the Management Team on MLP, retention, success rates and shortfall in a timely manner.

Responsible for managing, developing, updating and operating the management information systems required within the Business Development Centre. Duties included:• Liaise with Registry, Information Services, the Senior Management Team and IT Services to develop and maintain an integrated system that assists in planning and monitoring performance in terms of learner recruitment, retention, achievement, success rates, funding and employer engagement. • Utilise existing systems including MAYTAS, EBS, Pro-Achieve, Pro-Engage, the eILP and various LSC software systems to ensure that relevant data reports are produced accurately and timely. • Supervise the production of statistics and data on all aspects of the work carried out by the Business Development Centre as required by the Planning and Funding Directorate, Contracts Manager and both internal and external stakeholders. • Supervise the collation of financial claims for funding to the LSC, ensuring they are accurate and are sent timely.

Responsible for supervising the day to day administrative functions of the Business Development Centre. Developing effective administrative systems to ensure that all documentation required by the LSC meets contractual requirements.