Anna Garcés Pellicer Email & Phone Number

Valencia, Valencian Community, Spain

Responsible for the full pre-sales cycle including quotation and provisioning of orders. Commercial interface between customers and local internet service providers.Validate and implement orders; making sure all stakeholders are updated in a timely manner throughout the process.Act as a main point of contact for any supplier related issues within the region.

Amsterdam, North Holland, Netherlands

Being the focal point of contact for the customers and coordinate, in cooperation with the other internal departments, the full quote and order process until delivery at the end customer.Taking ownership of price quotation requests and processing orders within the agreed timelines;Building and maintaining a very close relationship with the contractor/donor and the customer;Communicating with customers/contractors/donor both in a proactive and reactive way;Coordinating with various departments (Purchase, Supply Chain and QA) to complete the quotation and deliver the order in full and on time to the end customer;Complying with the donor/contractor’s guidelines;Ensuring the integrity of data and exchanging clear information with the Program Manager;

The Hague, South Holland, Netherlands

Providing (in the Dutch language) general administrative & project support to the seniorteam members of the team External Relations. In this role I advised on thedevelopment/improvement of the external online exposure of The Hague University tointernship companies.

Amsterdam Area, Netherlands

Responsible for the full pre-sales cycle including quotation, service portfolio management and provisioning of orders. Commercial interface between customers and local internet service providers for Europe and Latin-America region.Validate and implement orders; making sure all stakeholders are updated in a timely manner throughout the process.Act as a main point of contact for any supplier related issues within the region.

Asia

www.trotamoon.orgVolunteer work: Worked at a farm in Mongolia for a period of 20 days; worked at a hostel in Malaysia for a period of 2 months.We raise funds for the Spanish NGO 'Sonrisas y Montañas' for the project 'Nepal Causa de Acogida' (https://www.sonrisasymontanas.com/smile-house-nepal). We collected 850€ by combining the sale of our postcards (with pictures we made during our trip) with storytelling on the streetmarket in Melaka (Malaysia). The picture becomes alive when you tell the story behind it.

Hoofddorp, The Netherlands

Project management: Manage and safeguard the merchant boarding process. Responsibilities include:Proactive collaboration with internal stakeholders, such as Legal, Finance, and Credit, to ensure a clear and efficient merchant boarding process;Monitor and analyze large amounts of data from multiple sources, to quickly identify and address problems up-front and avoid delays so “go-live” deadlines are met;Identify further opportunities for streamlining the processing; andVerify data and communicate with all stakeholders to ensure company processes and procedures are being followed. Communication skills: Identify critical issues to all stakeholders, by listening and questioning, to align them for successful completion of the boarding process.

Barendrecht

Customer focus and an understanding of the locals markets: Safeguarded relationships with customers in South Africa, Middle East and Southern Europe. Monitored and tracked outbound activities, managed complaints and inquiries to resolution, and delivered metrics to meet company goals. Data verification and analysis: Compiled, verified for accuracy, and analyzed all export data and documentation (i.e. Packing list, invoices, CoO, Eur-1, Health certificates, Supplier’s Certificates, Beneficiary Certificates, IMO, Incoterms, Payment terms, etc.) to successfully complete the full delivery process.Internal and external communication: Instructed and liaised internally with Sales Representatives and externally with warehouses, plants and forwarders, to prepare and arrange the execution of the shipment of goods.

Rüsselsheim

Financial skills: Conducted financial reconciliations and supported the Finance team in the preparation and creation of a variety of financial reports. Verified and interpreted financial data to measure the performance for each commodity purchase, in order to distribute the budget between the various commodities. Achievement: Due to the negative results in one of the Purchase commodities, collaborated with a buyer and suppliers to clean and organize data resulting in approximately 1 million euros of savings.

Valencia Area, Spain

Social services department. Supported the social worker with the selection of beneficiaries who were eligible for aid from the local government.Compiled and analyzed demographic data to ensure beneficiaries met strict local government criteria to qualify for aid.

Master In Market Research And Marketing, Economics

Bachelor Of Business Administration (B.B.A.)

Erasmus progamme

Bachelor Of Business Administration (B.B.A.), Economics

Master In Market Research And Marketing, Marketing

Student Exchange Program