To Go Specialist
CurrentWhen I first started at Taco Mac I was a hostess, but then I was promoted to To Go Specialist. As a hostess I worked in the fast pace environment the front of house can often provide. I kept track of current seating availability and wait staff rotations and sat people accordingly. I noticed I was able to keep a smile and warm attitude despite my stress, which is something my managers noticed as well.As a To Go Specialist I am constantly on the go. Especially now during the pandemic, when it seems that Uber Eats, Door Dash, and to go orders in general are in higher demand than ever. In this position I handle cash and cards, maintain excellent customer service both over the phone and in person, "plate" the orders in and ensure nothing is missing, and input all orders into the POS system throughout my shift. I am now a certified trainer for Taco Mac locations, which has included being asked to train staff at grand openings for a sister location.