Senior Sales Operations Specialist
Current- Implement Gong, a call recording and AI-driven insights tool, within the sales organization and work closely with sales leadership to ensure its successful adoption.- Integrate the BDR sales team (from an acquired company) into Sendcloud's existing sales processes, systems, and strategies, while ensuring their outbound efforts are efficient and effective.- Create and optimize centralized dashboards in HubSpot to analyze sales metrics. Guaranteeing company-wide access to a single version of commercial data to identify opportunities for customer growth.- Establish source tracking, a full-funnel framework, data capture, and reporting in HubSpot. Enabling insights on the end-to-end customer journey.- Improve marketing and sales alignment by implementing the lead object system.- Deliver monthly global revenue review to the organization (targets vs actuals and trends for the commercial teams). Using Tableau and HubSpot.- Provide strategic insights and recommendations to stakeholders: including forecast models to predict sales revenue, capacity models, trends analysis, funnel conversions and velocity, engagements, channel overviews, and more.- Create and optimize an automatic lead allocation process for sales in HubSpot (3 channels - 3 segments - 6 countries - 40 sales reps).
