Anna Gerald Email & Phone Number

Dar Es Salaam, Dar Es Salam, Tz

Dar Es Salaam, Tanzania

Training new members of the sales teamSetting sales quotasAnswering questions from the sales staffMonitoring sales performance and addressing issues when necessaryCompleting sales reports and other administrative workAddressing customer service issues that need to be escalatedSupporting the sales management team as neededSelling products or helping sales staff negotiate and close deals

Masaki, Dar Es Salaam, Tanzania

• Recruited qualified professionals to build aggressive sales team in support of new product offering.• Resolved product issues with manufacturers to maintain relationships with key producers and deliver quality products to customers.• Implemented strategies to drive changes and improvements and enhance performance.• Created new sales tools and processes to help staff members improve customer service offerings.• Analyzed growth opportunities to forecast projected business, recognize customer desires and define market resulting.• Streamlined new market entry processes by developing and implementing forecast order system

Dar Es Salaam

Recruited qualified professionals to build aggressive sales team in support of new product offering.• Resolved product issues with manufacturers to maintain relationships with key producers and deliver quality products to customers.• Implemented strategies to drive changes and improvements and enhance performance.• Created new sales tools and processes to help staff members improve customer serviceofferings.• Analyzed growth opportunities to forecast projected business, recognize customer desires anddefine market resulting.• Streamlined new market entry processes by developing and implementing forecast order

Tanzania

Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.• Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.• Organized and maintained filing and document management systems by coordinating, archiving and purging files.• Conducted market surveys and industry studies to identify need and demand for new clientele.• Developed administrative processes to achieve organizational objectives and improve officeGreeted visitors or callers daily to handle inquiries or direct to appropriate persons.

Post Graduate, Economic Diplomacy

Bachelor Of Arts, International Relations

Diploma, Community Development