Sales and Marketing• Organisation of internal and external events (presentations, fairs, exhibitions, seminars)• Promotion and sales of premium medical programmes and services• Creation of individual offers and packages for international customers• Designing promotional materials (flyers, advertisements, brochures, newsletters)• Development and management of the new corporate website (concept creation, text formatting, image selection, verbal and written communication with the website developer)• SalesForce (CRM platform) management• Drafting of commercial agreements and contracts with international business partnersAdministration• Organisation of business trips to Europe, Russia and the CIS (booking of the flights and trains, reservation of the hotels, visa support)• Calendar management (scheduling meetings and appointments)• Administration of the documentation (paper and electronic formats)• Translation of the documents (English-Russian-French)• Ensuring effective communication between different departments, international customers, business partners, and travel agents• Processing requests for information and reservations• Organising and conducting visits at the clinicGuest Relations• Full organisation and coordination of the medical stays for international patients• Coordination and management of patient’s schedules and appointments• Accompanying patients to the medical consultations, therapies and treatments• Oral translation of the medical consultations English-French-Russian• Handling guest’s special requests and complaints, managing overall guest satisfaction• Informing guests about the clinic facilities, operation hours, and local attractions

• Sourcing and evaluation of potential customers (periodicals, books, and printed advertisements) according to publication types and monthly circulation (remotely – Russia and Western Europe)• Remote control of printing deadlines for periodicals (all stages – submission of the material, printing, delivery, etc.)• Administration of documentation in electronic format (control of the validity of the documentation in compliance with the governmental regulations)• Coordination of the daily agendas

• Sales of luxury goods (leather goods, clothing, accessorise)• Management of individual sales performance (financial objectives achieved and exceeded)• Advising customers on all matters related to the brand, product category, product range, price, consumer properties, the rules of the care• Maintenance of the highest standards of Visual Merchandising• Management of stock inventory, assistance on the delivery operations (preparation of products for sale)

• Overall responsibility and management of the Health Spa area in the absence of the manager• General orientation of the guests about Spa and Fitness facilities• Promotion and sales of Health Club services and products (including the processing of payments)• Management of the appointments• Coordination of Health Club attendants and massage therapists• Management of bar and fitness stocks• Daily financial reporting to the Health Club Manager and Accounting Office

• Administration of partner’s databases• Distribution of the magazine to the beauty salons• Organisation of daily deliveries of the magazine to the partners• Coordination of courier services• Assistance on the organisation of Annual Top Beauty Awards (coordination of the distribution of the gifts)