· Act as Team Lead, ensuring eficient operations· Provide customer service support to management and provide solutions· Participate in Sales promotions on an on-going basis· Serve clients daily, providing exceptional food service, creating a positive customer experience· Primary contact for internal issues, representing peers, working with management for resolution· Cross-train associates on all aspects of the dining and serving process· Served as a valued member of the Service Team, collaborating with team members to enhance the customer service

2007 ­ 2009 Professionally served client base of over 100 customers per day, resulting in 100%· customer Satisfaction Presented food improvement concept to management; concept was approved by· management and implemented within the restaurant Prepared pies and other food items for service, ensuring 100% compliance with· store requirements Managed inventory for senior management on a weekly basis, reducing waste and· increasing profits Created goodwill among peers, often acting as sounding board for others,· positively afecting productivity Acted as back up support for other departments on an on-going basis·ANNA GLENN PAGETWO Experienced in Frontline and Backline job duties, fully supporting the store· Managed Backline for close on a weekly basis or as needed by management· Trained new hires on food preparation and cashier responsibilities· Operated cash register and trained new hires on entire process· Managed customer survey card promotion for the store, supporting management· Awarded top recognition in promotional contest among 35 employees· Participated in St. Judes' Hospital fundraiser, influencing customers to make· donations, often significant Coordinated with peers to promote and operate a garage sale, raising funds for St.