Anna Good Email & Phone Number

United States

Cambridge, Massachusetts, United States

Established and effectively managed governance programs around key assets in Global Regulatory affairs (GRA), to support the development of progressive regulatory strategies with senior management in GRA.• Streamlined the execution and management of key strategic initiatives with GRA senior leadership through establishing, and driving Program Governance Forum, and process harmonization initiatives.• Built knowledge sharing environment within GRA international organization (EUCAN and GEM regions) through operational excellence in collaboration with internal, external, and cross-functional stakeholders.• Mentored a newcomer during the process of organizational change, ensuring business continuity and customer focus within Global AdPromo• Brought back Voice of the Patient to the GRA organization by establishing Patient Speaker Series within Culture and Engagement working group

Cambridge, Massachusetts, United States

Identified the digital strategy and feature assessments of the Electronic Approval System (EAS) Veeva Vault; defined innovative process & technology solutions, aligned to business need & operational excellence standards. Supported organizational requirements gathering, testing and development of the modular content basis, including Tier-based Medical Regulatory Review developments for EAS Veeva Vault in close partnership with technical, commercial, and regulatory teams.• Drove cross-functional capabilities adoption through robust engagement initiatives to provide transparent operational environment and enable best practice sharing within commercial and regulatory functions (established Ambassador’snetwork).• Established trusted partner relationships with the appropriate Business Units, ensuring EAS requirements and identified areas for new developments support the business needs.• Led cross-functional collaboration with Global AdPromo, IT, and GPLS to provide SME input on the existing EAS, driving the definition of a future technical roadmap and enhancing operational effectiveness across multiple product lines.• Steered the roll out of improved capabilities, ensuring that the delivery of those brings future return on investment (enterprise-wide content re-use). • Led the development of improved insights tracking to understand data efficiency, content re-use success rates, vendor performance etc.• Supported the development of onboarding journeys and training materials with the use of technology (Training Academy Portal).• Managed vendor activities, building & maintaining external relationships, and ensuring alignment with business and regulatory strategies.

Zug, Canton Of Zug, Switzerland

Directed strategic initiatives to enhance CRM utilization, fostered cross-enterprise collaboration, and implemented standardized frameworks, resulting in streamlined processes and improved customer interaction.• Led qualitative and quantitative market research projects for Rare Immunology pipeline and plasma brands • Managed secondary CI deliverables within immune-globulins immunology team in Global Product Launch Strategy department including quarterly reports, alerts, and competitor monitoring. • Developed Global Market Insights Playbook which sets the standards and the processes for CI and market research including Regional engagement and Best Practices• Defined the framework, organized the content and operationalized adoption ladders across the organization (Global, Regions, LOCs)

Zug, Canton Of Zug, Switzerland

- Set the foundation and performed proof of concepts for closed-loop marketing and adoption ladder at a global level (end-to-end process and capabilities from content creation in PromoMats-Vault to CRM) - Established strong collaboration with the brand teams to define the customer facing strategy to be implemented on a country level across the globe- Defined the single center of truth for business insights by providing a unified ecosystem through out Shire (data governance and insights generation)- Developed a single harmonised set of business requirements on defining what small local events are (Peer-to-peer, Round Tables), standardizing and streamlining end-to-end processes to a selected set of global markets- Enabled a single view of the customer by integrating commercial, medical and market access customer facing teams into CRM.

Zug

Held wide areas of responsibilities above and beyond standard role including event management, project management of digital excellence portal, cross-functional stakeholder management• Developed communication plans for various projects, driving cross-regional commercial calls and managing internal newsletters to the entire customer facing excellence community• Led and organized company-wide social events.• Organized and coordinated voluntary donations for various local organizations in Switzerland.

Brunnen, Switzerland

Provided freelance technical and scientific written translation for the university of teacher education in Schwyz (PHSZ). Performed content management for various IT focused start-ups.• Volunteered as a class assistant at School for Disabled Kids (HZI) in Schwyz, supporting educational process, helping to develop children’s motoric and cognitive skills

Zaporozhye, Ukraine

Developed marketing materials for newly launched enterprise communication software (Skype analogue for enterprise). Led Key Account Management and development of sales strategies, customer engagement.

Master Of Arts - Ma, Linguistics, German Studies And Philology, A

Sep 2005 - Jun 2009 Zaporizhzhya National Technical University, Ukraine Bachelor of Arts in Linguistics, German Studies and Philology.

Niveau B2, German Language

English Language And Literature/Letters