-Open business and consumer accounts (collecting all required documentation)-Establish needs for Treasury Services and act as liaison with client and Treasury Management-Assist customers with deposits, withdrawals, advances, loan payments, wires, online banking, debit cards, account opening, mobile deposits, HSAs, IRAs, CDs, and account research-Maintain Vault, daily reports, complete CTRs, raise debit card limits, process stop pays, issue cashier's checks, process maintenance/change requests-Act as a face of the brand, representing the bank to customers and non-customers with excellent customer service, bringing the customer experience to life-Provide exceptional care and thoughtfulness to clients and put attentiveness into every aspect of the job-Offer expertise across a range of financial solutions, informing customers of products and services based on their individualized needs

-Private banking for high net-worth clients -Managed the portfolio of senior commercial lender (EVP)-Author of quarterly bank newsletter-Assisted with implementation of video banking software-Regular tasks included but were not limited to: financial analysis (Sageworks), producing loan docs (Laserpro and Integra), opening business and consumer accounts, account maintenance, loan processing, communication with title agents and attorneys, ordering appraisals, teller transactions (such as processing loan payments, deposits, issuing cashier’s checks, processing closing checks), event coordination for bank events

-Managed the Business Instagram Account for a highly reputable commercial film rental company-Curated and created content for their Instagram as well as the Hasselblad Africa account (prestigious medium-format camera brand)-Photographed BTS content of clients using our studio space for all social channels

-Social Media Community Manager-Researched and contacted 300+ influencers via Instagram from around the globe for gifting-Increased brand awareness in 10+ countries, from India to the UK-Represented the brand voice during all communication with Influencers, providing excellent communication and professionalism while corresponding -Gathered and presented analytics of project to leadership

-In Store Sales Associate for a Textile Designer in their showroom/shop-In charge of merchandising and styling assistance for clients-Assisted and interacted with clients from all over the world, as Cape Town is a tourist hub, and Skinny LaMinx a globally recognized brand-Quality control of the products-Helped with promotional events as needed-Worked alongside designers, seamstresses, marketing, and operational staff