Providing support to service users with mental health disorders focusing on Recovery of them and supporting their carers. Undertaking and writing up assessments of needs and risks; conducting interviews with service users and their families to assess and review their situation; offering information and counselling support to service users and their families; organising and managing packages of support to enable service users to achieve a high level of independence living; providing short term interventions to service users with both social and mental health needs; arranging respite placements; plan and organise discharges from hospitals both the psychiatric hospitals and the general hospitals; supporting service users in accessing to welfare benefits; liaising with and making referrals to, other agencies; maintaining accurate records and preparing reports.

Supporting independent living of elderly and disabled people. Practical, social and emotional support in line with care plans. Ensure that a safe, caring and homely environment for service users is maintained. To assist service users with their personal hygiene and care such as bathing or washing and dressing, dealing with incontinence if appropriate; to assist in the administration of medications; to assist service users with their laundry and general tidying of their houses; to accompany service users to medical appointments as required. Producing daily noted records on the progress of the service users.

Supporting parents to complete their evidence based parenting assessment. Providing 1:1 support and supervision of parents with their children and observation of parent’s parenting skills. Providing a positive role model and immediate and constructive feedback to the parents. Supervising the children and to protect them from dangerous or harmful situations. Recording observations at the end of each task. Ensuring parents and children take their prescribed medication on time assisting them where necessary. Supporting families in accessing to local community services and welfare benefits. Accompany parents and children to medical appointments as required. Undertaking supervision contacts. Producing daily noted records on the progress of the families, participating in review meeting concerning the children and their parents and liaising with other professionals, such as social workers, psychologists, speech therapists, advocates, solicitors, guardians.

Providing emotional and practical support to children with multiple learning disabilities. Assisting children in all aspect of daily living in line with their care plans, promoting positive outcomes for children in areas of staying safe, being healthy, enjoying and achieving. Supervising the children and to protect them from dangerous or harmful situations. Producing daily noted records on the progress of the children.

Undertaking casework with service users (children, young people and adult) and their families or carers; completing assessments of needs in order to formulate care plan and reviews; conducting interviews with service users and their families to assess and review their situation; offering information and counselling support to service users and their families; organising residential and respite placements; attending meeting at day hospitals and on wards and organise discharges from hospitals; referring service users or family to community resources and supporting them in accessing to welfare benefits. Providing review of service users’ progress.

Assisting clients in adhering to treatment plans; conducting interviews with service users to assess and review their situation; providing counselling support to assist service users in dealing with substance abuse, mental and physical illness, poverty, unemployment; providing comprehensive assessments of the needs of people; organising and managing individualised and supportive packages for crisis intervention, social rehabilitation, return to the community; monitoring, evaluating and recording service users progress; referring clients to community resources; assist family members of those who suffer from addiction; producing appropriate reports to judges, probation, and parole officials, referral sources, hospitals and institutions, and others as required. Planning or conducing programs to prevent substance abuse in the community.

Practical, social and emotional support to elderly person affected by Alzheimer's disease in line with their care plans. Ensure that a safe, caring and homely environment for service user is maintained. To assist service user with their personal hygiene and care; to assist in the administration of medications, with their laundry and general tidying of their houses; to accompany service user to medical appointments as required. Producing daily noted records on the progress of the service user.