Anna Grubb Email & Phone Number

Roanoke, VA

• Ensured an individual's identity and the corresponding information is accurate, considering client directives in conjunction with the Fair Credit Reporting Act, and in compliance with state laws in all 50 states.
• Established and maintained rapport with Licensing Boards and other Governmental Agencies via telephone, facsimile, and email as needed to complete public record research.
• Reviewed at least 250 records daily to ensure accuracy in search criteria and data entry, and compliance with internal research and reporting standards before returning results.
• Exceeded company expectations of a 48-hour customer service turnaround time.
• Validated, completed, and documented requested data through phone, fax, and email contact.
• Analyzed and researched records to get more in-depth data on the information requested, utilizing appropriate resources when needed.

Roanoke, VA

• Managed a staff of 3. Organized multiple children's sports leagues with 100+ participants.
• Utilized organizational, analytical, logistical, and communications skills in working with parents and their children to create teams with equal skills and capabilities. Recruited and trained coaches and league.

Charlotte, North Carolina, United States

• Identified agencies in targeted areas.
• Developed and nurtured agency/company relationships.
• Developed business plans & monitored progress.
• Reviewed and leveraged financial benefits of company/agency relationship.
• Updated agencies on trends, company philosophy, and tracked record of success.
• Evaluated potential new clients to determine compatibility of philosophies and targeted markets.

Charlotte, North Carolina, United States

• Evaluated and identified areas of potential loss for underwriters.
• Consulted and developed procedures for insurance clients to minimize losses.
• Monitored results of loss prevention.