Interior Design Consultant
Current• Responsible for providing high quality design work to sales and clients in a timely manner while ensuring a high level of customer satisfaction.• Use interior design principles to create design concepts, working drawings and specifications for customers to meet their furniture system needs.• Maintain a strong knowledge base of major lines that are an important part of the Ethan Allen package.• Strong interpersonal and communication skills to deal effectively with a wide range of people, both within and outside the company.• Effective organizational skills to handle multiple projects simultaneously, as well as being flexible to adapt to frequent changing needs of the client.• Demonstrate commitment to professionalism, integrity, sound judgment in business transactions providing the highest level of customer satisfaction.• Create block plans, layouts, specifications and check all plans for design integrity, completeness and compliance with system codes in order to turn sales quotes into a sales order.• Maintain contact with clients during critical phases of each job, including site visits, presentations, buying appointments, completion of sale, and delivery follow-up.• Collaborate with professional services of other licensed trades (i.e. fabric workrooms and installers) regarding special orders for the clients needs.• Maintain current knowledge of the industry, products, methods, and personal strategies as well as trends in design.• Create mood boards, select coordinating fabrics, finishes, and design accents for presentations to the client, uses sales tools through out the presentation to insure satisfaction to the customer, as well as generate a final sale.• Maintain accurate client files, both ff and on the computer.• Manage work load in a timely and efficient manner.• Work as a “team player” to Sales Members and other operational employees.• Contribute new ideas to better develop or create design processes and procedures.
