Anna Giordano Email & Phone Number

Baton Rouge, Louisiana Area

Processed 150+ monthly invoices and payments, created and distributed weekly reports, resolved payment discrepancies with vendors, and handled administrative duties. ✓ FINANCE SKILLS - Performed month-end journal entries and bank reconciliations for five separate companies within the corporation.✓ PROBLEM SOLVING - Streamlined accounts payable process by developing and implementing a monthly schedule for making payments for tracking purposes

Jacksonville, Florida Area

Assistant to co-owners, fifteen department heads and thirty sales representatives.✓ LEADERSHIP TRAINING - Organized, scheduled, and led 16 part customer service and leadership training courses for 90+ staff members.✓ EVENTS COORDINATION - Assisted in planning all aspects of soft opening of new pharmacy location, including establishing initial contact and negotiating and coordinating with all local media, designers and vendors. ✓ SOCIAL MEDIA - Created, updated and monitored content for social media platforms such as Facebook and Twitter to enhance social media presence. ✓ STRATEGIC PLANNING - Assisted with development of marketing plan, measurable goals and budget analysis ensuring alignment with overall business goals. ✓ PRESENTATION DESIGN - Developed and organized effective pharmaceutical sales training presentation, integrating applicable selling skills with current product knowledge to drive sales success.

Jacksonville, Florida Area

✓ SALES - Analyzed customers' needs, educated them on products, and uncovered additional cross-sell opportunities with existing and prospective clients. ✓ PRODUCT KNOWLEDGE - Developed and directed weekly product presentations for employees, effectively communicating the product’s features and benefits and identifying selling techniques. ✓ STRATEGIC RELATIONSHIP BUILDING - Collaborated with Commercial Banker in identifying, targeting, and converting ideal business prospect into loyal, long-term customers. ✓ FLEXIBILITY - As personal banker, performed and maintained assistant branch manager duties, such as handling customer complaints, coaching team members, processing daily reports, and assisting with operations of branch. ★Promoted to Personal Banker after less than 6 months of employment at one of largest community banks in Southeast.

Jacksonville, Florida Area

✔ EFFECTIVE NEGOTIATION - Researched, negotiated pricing, and strategically switched to new printing vendor, decreasing monthly expenditures by 30%. ✔ COMMISSION STATEMENT MANAGEMENT - Reconciled monthly commission statements and resolved any discrepancies to ensure accurate distribution of compensation to agents.

Jacksonville, Florida Area

✓ CUSTOMER EXPERIENCE - Delivered results by maximizing opportunities through strategic utilization of product knowledge towards each customer's specific needs.★ Promoted from Sales Support to Sales Associate after less than 4 weeks of employment.

Houston, Texas Area

✓ Served as the initial point of contact/first impression of university, responding to inquiries and resolving issues in a timely manner.✓ Expedited messages for 30+ team members, managed schedules for 10 admission advisors, and reconciled scheduling conflicts for current students.

Jacksonville, Florida Area

✓ Delivered exceptional client service and processed 100+ transactions daily.✓ CROSS-SELLING - Exceeded target of 5 referrals with 21 closed referrals during 1st month of employment.✓ TEAM LEADERSHIP - Served as branch team leader during company fundraiser and implemented new money raising strategies, resulting in raising the highest dollar amount of all the branches.

Jacksonville, Florida Area

Established and maintained 50+ key client accounts in a highly competitive sales environment for a radio broadcasting company.✓ SALES NEGOTIATION - Negotiated and created customized, cost-effective schedules to ensure optimal spot placement within client-specific budgetary constraints.✓ NEW BUSINESS DEVELOPMENT - Proactively targeted and gained business of prominent advertising agency, growing my client base by 10 new business accounts.