Natural leader, looking for a new opportunity to coach and ignite the passion in individuals to achieve the highest customer and business satisfaction. Believing in leading from the front, with a clear understanding of the business goal and coaching and developing individuals to see their potential makes me successful. Competent in risk management (Operational/ conduct risk) Proven excellence in customer service management, helping customers to prosper and experience a seamless customer journey. Tailoring leadership styles and setting clear actions to maximise success and progression for individuals. Skilled and qualified in people management, coaching and development, customer service management, Portfolio Management, conduct and operational Risk management, Business Relationship Management. Strong confident sales professional with a Bachelor's degree focused in Dance from University of Chichester.