Leading the way is school meals

Recruited for my strength in launching new businesses 3 months prior to opening, consulting with suppliers, contractors to ensure timings were endeared to. the recruitment, training and development of both front and back of house staff, making sure customer satisfaction is key to our success.Responsible for the day-to-day running of all departments in the venue, H&S, Risk assessments, Staff rotas, payroll reporting to the directors, worked with the directors in complying yearly budgets and monthly stock takes.Showed potential guests to conference and banqueting facilities and discussed menus which I had devised and costed with the Kitchen Manager.Instigated promotions on functions, bistro and park events particularly on Social Media.

Joined Ed’s Easy Diner as a Assistant Manager then progressed to Deputy Manager My responsibilities include overseeing the operation of this site in the absence of the GM ensuring the brand standards are adhered to, drawing on my experience to coach new managers and their teams to delivering results. Working with local businesses and centre management to build the company presence and exploit marketing opportunities. I was been involved in the opening of the site.Main focuses:• Ensure standards are maintained.• Stock controls, investigating discrepancies and helping the General Manager put actions in place to control stock.• Planning rotas to forecast revenue, and ensuring payroll comes in on target.• Helping the General Managers control the P&L• Forecasting and budgeting• Recruitment and training• Coaching new Managers and their teams to maintain brand standards at all times• Ensuring we are compliant with EH and Fire Safety regulations.• Conducting regular performance reviews and one to one’s with the team setting personal development plans • Maintenance control• Network with local business to create beneficial relationships to guarantee regular inc

As Cafe Coordinator it was my responsibility to ensure customers were given the best care and attention they require; through having rostered enough staff for the week, and coming weeks, as well as organising my team on an hourly basis. If at any point in the day queues are too long, or customers begin to appear agitated it was my duty to ensure the team are in their strongest places individually. I also liaise with my team to determine their training, as well as encouraging them to help train new employees.A big part of my role was ensuring stock availability, this involved doing regular small counts throughout the week, and a raw materials count biweekly. This is in addition to the biyearly stock take. By carrying out these counts I can see patterns of where stock may be low next and try to prempt this with emails to our depots to resolve any issues which may arise. Administrative duties are required of me, such as completing rosters each day for the team to follow; inputting the employees holiday requests and and communicating any policy changes to the team, and implementing them. Being the cafes Coffee Corporal my role was to train every new member of staff on how to use the coffee machine, alone with the different styles, cleaning and maintaining the machine.