Provide inspired leadership for the organization.Make important policy, planning, and strategy decisions.Develop, implement, and review operational policies and procedures.Assist HR with recruiting when necessary.Help promote a company culture that encourages top performance and high morale.Oversee budgeting, reporting, planning, and auditing.Work with senior stakeholders.

Acting as second-in-command to the manager, and taking care of all duties in their absence.Assisting the Manager with operational issues.Scheduling meetings and team building sessions as required.Promptly answering the questions of staff and other stakeholders.

Managing day-to-day operations.Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.Assisting with the implementation of new processes and procedures.Identifying ways to improve customer experiences.

Responding to requests for information release or press conference from the media or designating a spokesperson or source of information.Establishing and maintaining relationships with consumer, community, employee, and public interest groups.Writing press releases and other media communications to promote clients.Planning or directing the development of programs to maintain favorable public and stockholder views of the organization's agenda and accomplishments.

Process and manage accounts receivable (A/R) billing and handle billing correspondence with the university and external clients.Draft corrective action plans, processes/procedures, and manage changes with end-users and other subject matter experts (SME).Manage a team to leverage demand planning, supply , 6 sigma strategic sourcing processes, and negotiate vendor pricing.Manage SharePoint database and spreadsheet for coverage opinion bills.