● Analyzed customer activity in Mode using SQL and Python; determined most effective types of marketing efforts;increased customer interaction by 25% and decreased spending on ineffective affiliates by 40%● Represented analysis team in meetings with stakeholders; translated business objectives into insightful data projects● Created interactive, self-service dashboards in Thoughtspot and Tableau for teams at all levels that revealed insightsand led to deeper questions and analysis; helped upper level leaders make strategic business decisions● Outlined and initiated new database structures, increased analysis capabilities for customer cross-sell efforts● Became lead analyst for Hollywood Casino website and app; provided expertise to both the Engineering Team fordatabase development and Data Science team for LTV and decision models, increased analysis depth and efficiency● Analyzed casino promotions, determined customer retention, increased advertising return on investment by 50%● Consistently monitored daily OKRs and provided insights and explanations for changes in performance● Led training for reporting teams, increased use of interactive dashboards and Thoughtspot, improved team efficiency

● Used advanced data modeling techniques (KNN, lifetime value, micro-segmentation) to improve monthly performanceprojections, increased accuracy 11%● Used Power BI to create visual overviews showcasing abilities to non-technical clients● Automated reports using SQL and Python; cut monthly production time by 50 hours, allowed acquisition of two clients● Analyzed maillists; found $412,000 in potential revenue, modified programs which doubled patron response rate,capturing lost revenue● Presented weekly analysis to Managing Partner, implemented 90% of my recommendations, increased value to clients● Routinely anticipated client needs; provided solutions in advance of follow on questions, exceeded expectations andallowed discussions about bigger, more advanced analysis● Maintained daily database uploads from client servers so team could provide real-time analysis

● Analyzed network alerts in a Security Orchestration, Automation and Response platform (Swimlane); detected false positives and escalated legitimate alerts securing client private data● Evaluated Phishing emails, determined if the email contained malicious attachments or social engineering; protected clients from more than 25 phishing attacks a week● Examined Office365 account activity as part of Incident Response team, found and blocked attacker’s IP address● Spoke with client about security concerns and fixes on a regular and scheduled basis; kept clients informed on the value of the services we are providing them● Performed Threat Hunting using Kibana, detected potential security incidents that were able to be remediated before an incident occurred; found multiple weaknesses per week● Led a team in creating a Quarter in Review Report; provided client with valuable information on services provided to them and performance metrics; increased value of products provided● Assisted analysts and pen-testers in creating Security Assessments for clients; saved analysts five hours per report

● Published weekly security newsletter to reach potential clients; increased email open rate by 2.5%● Utilized HubSpot’s marketing tools to optimize client data analysis, increased contact list efficiency● Wrote, updated, and polished company policies and documents, saved management up to 10 hours per report and increased onboarding efficiency

● Designed, developed, and published website for the Christian Student Center to increase publicity and outreach; website brought in 50 new students the first quarter in operation● Helped office troubleshoot IT issues, saved organization numerous costly service calls and down time● Contacted existing and new clients to share new opportunities and services; initiated four new business relationships