Anna Helberg-Hansen Email and Phone Number
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Women in Banking & Finance UK, Champion of Women Achievement Award Finalist 2019 FDM Women in Technology Awards, Corporate Leader of the Year Finalist 2015 15+ years professional experience in financial services; specialising in operating model development, change management and operational transformation through delivery of new and enhanced organisational structure, process and technology solutions. Lloyds Banking Group - IT Innovation to Change Award - Winner 2015 Member of Chartered Institute of ITISEB Consultancy accreditatedPrince 2 Practitioner
Lloyds Banking Group
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- lloydsbankinggroup.com
- Employees:
- 61911
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Head Of Business Performance And Insight - Commercial CioLloyds Banking GroupBristol, England, Gb
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Business Management Lead - Commercial & Business Banking TransformationLloyds Banking Group Nov 2018 - PresentBristol
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Head Of Business Operations - Insurance & Wealth ItLloyds Banking Group Jun 2015 - Nov 2018
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Head Of Business Analysis FunctionLloyds Banking Group Jun 2014 - Jun 2015Bristol / London - United KingdomAccountable for the Business Analysis Function which has 600+ team members located in 18 sites across the UK and oversees. The BA Function is part of the Chief Operating Office in Lloyds Banking Group's IT Division. Anna manages a multi-million pound budget and is accountable for the timeliness, quality and value contribution of all Business Analysis activities for Lloyds Banking Group's technology change portfolio.
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Head Of It Business Analysis - Commercial Banking CioLloyds Banking Group Aug 2012 - Jun 2014Bristol/LondonShape and drive business analysis change agenda for SME, Corporate and other Wholesale Banking IT; ensuring analysis are planned and specified in order to develop the business according to the strategy and compliant in risk and regulatory terms. Accountable for the delivery quality, timeliness and value of services provided by all Business Analysts (50+) in Commercial Banking CIO. Develop team capability and ensure that appropriate Quality Assurance Framework is in place to identify and resolve scope/requirement/business design issues early in the change lifecycle. Utilising a broad and deep understanding of the Commercial Banking business strategy and associated demand for Business Analysis expertise, proactively lead and direct 50+ BAs across muliple portfolios and strategic programmes.
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Head Of Financial Change Management - Wholesale BankingLloyds Banking Group Mar 2009 - Aug 2012Bristol, United KingdomAccountabilty for the performance of, and quality of delivery of, all operational system and change delivery team members (18+). Leading cross functional programme team activities, ensuring change management standards were defined and applied, and that appropriate resources /skill sets and tools available when requried in order to meet business demands. Development of business cases for departmental investment portfolio, cost benefit analysis and senior stakeholder engagement with internal as well as external customers and 3rd party suppliers throughout the project lifecycle. Lead the initiation and deliery of the Financial MI Programme, improving data completeness, BAU process enhancements as well as embedding cross functional team working. End to end programme management, ensuring business needs understood and solutions deliverd on time to agreed quality and budget providing appropriate technology. Lead both operational and change teams, ensuring SLAs agreed and adhered to.
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Senior Manager - Programme Delivery - Wholesale Markets Treasury & TradingLloyds Banking Group Feb 2008 - Mar 2009London/BristolWorking in partnership with internal customers to translate business ideas into quality requirements that enables the development of fit for purpose data, organisational, process and IT solutions for Corporate Banking and WMTT Business and Finance stakeholders. Responsible for detailed cost/benefit analysis, delivery strategy, budget and resource requirements, schedule of tasks, security framework and service level agreements for new and enhanced data, process and system solutions. Provide expert oversight of operational processing of finance systems including ensuring all input/output data feeds were processed in line with service level agreements and operational risk minimised.
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Senior Manager - Corporate Banking FinanceLloyds Banking Group Jan 2006 - Feb 2008Bristol/LondonAccountable for understanding, defining and delivering data, process and system solutions to meet the requirements of the Basel Accord. Lead and provide clear steer and direction for, a team of cross functional, and global, Finance, Risk and IT team members throughout the programme lifecycle, in order to ensure delivery of fit for purpose solutions to Corporate and Wholesale Markets Treasury and Trading business customers.
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Project ManagerLloyds Banking Group Jan 2003 - Dec 2005Bristol, United KingdomManage the analysis, design and implementation of new and enhanced data, system and process solutions for Commercial Banking's Risk Management department.Accountable for the peformance of, and budget delivery for all project and operational support teams.Responsible for managing the relationship with internal and external suppliers including definition and negotiaton of service level agreements and cost structures for 3rd party project support and operational running of outsourced systems and data management.
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Business AnalystLloyds Banking Group Oct 2000 - Dec 2002Bristol/GlasgowLead analyst for outbound telephony analysis, design and implementations, managing end to delivery of telephony software and hardware solutions in contact centres across the UK. Provide Subject Matter Expertise for operational support of telephony and centralised dialler system, software applications and data management solutions. Define and deliver training for call centre users as well as provision of 2nd line support.
Anna Helberg-Hansen Skills
Anna Helberg-Hansen Education Details
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Management Information Systems & Manufacturing -
Management Science
Frequently Asked Questions about Anna Helberg-Hansen
What company does Anna Helberg-Hansen work for?
Anna Helberg-Hansen works for Lloyds Banking Group
What is Anna Helberg-Hansen's role at the current company?
Anna Helberg-Hansen's current role is Head of Business Performance and Insight - Commercial CIO.
What is Anna Helberg-Hansen's email address?
Anna Helberg-Hansen's email address is an****@****b.co.uk
What is Anna Helberg-Hansen's direct phone number?
Anna Helberg-Hansen's direct phone number is +4420762*****
What schools did Anna Helberg-Hansen attend?
Anna Helberg-Hansen attended University Of The West Of England, University Of Kent.
What skills is Anna Helberg-Hansen known for?
Anna Helberg-Hansen has skills like Change Management, Stakeholder Management, Business Analysis, Risk Management, Banking, Business Process, Project Management, Strategy, Business Transformation, It Strategy, Operating Models, Outsourcing.
Who are Anna Helberg-Hansen's colleagues?
Anna Helberg-Hansen's colleagues are Rachel Hoarau, Keshi Okomayin, Stella Oyetayo, Heather Wallwork Née Elvin, Connie Coles, Kirsty Barron, Cathrine N..
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