As Office Manager:• Ensure the smooth running of the office on a daily basis• Providing full administrative support• Issuing invoices and customer statements• Monthly accounting functions e.g. balance sheet, P&L accounting and month end close reporting• Providing technical support as a qualified surveyor• Oversee training of current staff and recruitment of new staff• Maintain personnel records for employees• Dealing with customer queries in a timely manner• Dealing with pricing queries• Managing monthly expense reports• Preparing monthly reports • Responsible for all incoming telephone, email and correspondence queries As HR Generalist, main areas of responsibility are:• Employee Relations Support• Recruitment & Selection• Employment Terms, Conditions and Development Support• HR Information and Reporting• Training and Development• Grievance & Disciplinary Management

My main responsibilities as Transactional Specialist:• Providing customer service to business partners and internal customers• Investigating and resolving complex clients queries• Validating, processing and also auditing credits and orders for software licenses, license upgrades and service plans• Processing change of channel partners, distributors• Ensure that all orders/agreements are processed correctly following processing compliance rules and procedures and within the specified time-frame• Working in high pressure enviroment facing with many deadlines and changes• Managing system generated invoices and their review• Managing credit notes ensuring the approval process is adhered to • Training and coaching new team membersI was promoted to Credit/Order Auditor role after 6 month working as Transaction Specialist due to my knowledge of internal rules and also based on the quality of my work.

My main responsibilities as Senior Land Surveyor:• Managing full projects• Dealing with customer queries in a timely manner• Dealing with pricing queries• Preparing quotes from incoming enquiries• Topographic Survey, GPS, Land Registry Survey• Building – Elevations/Floor Plans/Sections Survey• Photogrammetry, Photo/Map Rectification• Setting Out

Topographic Survey, GPS, Land Registry SurveyPhotogrammetry, Photo/Map Rectification Setting Out