Anna Hobbs Email & Phone Number

San Francisco, California, United States

Promoted to Customer Success Manager July 2022*Acted as primary client liaison, cultivating relationships and ensuring a proactive and client-centric experience across the customer lifecycle, maintaining a customer satisfaction metric of 99%.*Achieved a 20% increase in customer retention and engagement through proactive engagement strategies, including.

San Francisco, California, United States

*Established and nurtured relationships with individual providers and group practices, significantly increasing provider enrollment.*Ensured provider compliance with contracted payors by guiding them through enrollment steps and utilizing targeted messaging.*Maintained strong customer relationships throughout the enrollment process, achieving a 99%.

St Augustine, Florida, United States

*Managed new patient intake, patient onboarding, and processed incoming referrals from outside practices, increasing referral processing efficiency.*Promoted to Pathology Assistant; maintained patient lab results by updating all pathology results, ensuring patients received lab results, and assisting the surgery scheduling coordinator, resulting in a.

San Diego, California, United States

*Front desk management, leading scheduling of appointments in a fast-paced spa facility and maintaining appointment booking efficiency.*Welcomed guests and provided quality customer service, ensuring an excellent massage experience.*Accurately and promptly completed data entry tasks, maintaining a 99% accuracy rate and enhancing operational.

San Diego, California, United States

*Provided quality and client-centered, personalized services to adult clients with developmental disabilities, achieving a 100% client satisfaction rate.*Assisted clients in developing skills that encourage empowerment and independence, such as seeking employment, financial responsibility, education, transportation, and social skills, resulting in a.

San Diego, California, United States

Courteously welcome guests and efficiently manage table placement within busy, fast-paced restaurant environment. Answer phones, manage appointments and schedule reservations. Assist with opening/closing procedures.

Newark, California, United States

*Oversaw store sales, sales associates, customer service, stocking and merchandising, floor-sets, and opening/closing procedures, resulting in an increase in overall store efficiency.*Achieved top lead in sales for the year 2012, contributing to significant revenue growth due to sales optimization, customer engagement, and team leadership abilities..

Newark, California, United States

Assisted in supervising sales staff. Full range customer service, sales, cash handling, stocking and merchandising. Opening and closing procedures. Maintained visual standards.

Newark, California, United States

Provided excellent sales, customer service, cash handling, stocking and merchandising.Supervised staff in meeting sales goalsInteracted with customers and processed transactions in a quality retail environment.Leader in opening new customer credit card accounts. Opening and closing proceduresMainted visual standards

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