Accepted position as ski instructor to teach group and private lessons to children and adults at Whiteface, a renowned Olympic Mountain.

Purchased and renovated a rental property at 7 Ipswich Circle Nashua NH transforming it into a primary income source by executing strategic tenant focused upgrades to drive client satisfaction and long term retention. Negotiated and sold a property in Gilford, NH for $150K profit, and purchased a property at 91 Deacon Ln Hollis NH which later grew $200K in value through smart market timing and upgrades. Purchased, gutted, and renovated a property in East Boston in 2014 completing full upgrades to plumbing, electrical, and kitchens, and later sold for $180K profit after successfully renting and maximizing its profit appeal.Secured a city variance and constructed a multi-family building on a prime Boston lot valued at over $2M sold 2 of 3 units for profit and future investments.

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Edited, proof-read, printed, and delivered marketing proposals and presentations for strategic client and board meetings as well as presentations. Scheduled meetings, set up conference rooms, and coordinated marketing materials for Senior Management.•Worked with ease under pressure from top management to make the support operations of each department run efficiently; successfully and courteously managed challenging client and customer interactions on the phone and in person.•Performed all administrative functions on a daily basis which included: speaking professionally with construction managers and affiliates to ensure that their needs are met promptly, ordering and replenishing office supplies, updating and editing Word, Excel and PowerPoint documents, attending Estimating and IT meetings, updating and printing reports and meeting notes, keeping clear printing records to reduce printing costs, uploading and choosing site photos for Marketing Department, updating a database of over 2000 subcontractors, designing and sending out all bid invites and notifications, responding to all subcontractor inquiries regarding in-house and future projects, etc.•Collaborated with the Walsh Brothers IT Department and the outside Bidcaster staff continuously for 6 months to implement a new bidding process for the entire company. Significantly streamlined the bidding process: increased the bid invite capacity by decreasing the time spent on bid invites; excluded paper bids and used electronic bids.•Trained a team of over 11 Estimators and several Project Managers on the use of the Bidcaster software system to ensure that they understood the basics of using this program for printing reports and updating bid responses at their leisure.•Ensured that job duties were not unnecessarily duplicated within the office and field operations, and clearly re-define duties to achieve maximum efficiency within the Marketing, Estimating, and other departments within the organization.

Responded promptly to correspondence with potential clients, including emails and phone calls and ensured that prospects’ requests were fulfilled on time. Strategically negotiated with clients, closed deals, and signed contracts at this high-tech IT services start-up.• Participated in sales and client meetings and closed deals with IT Managers and CEO's of reputable Boston firms. Was the first sales associate to close a long-term deal with an architectural firm in Boston.• Managed the execution of full-cycle sales by actively engaging prospects, ensuring that they clearly understood service-lines offered through NSK, and scheduled meetings with Sales Manager to finalize the sale. Proactively maintained the Salesforce database, and ensured prospects were qualified properly.

Communicated with customers daily and built strong customer relations through effective communications, and by efficiently managing projects - always ensuring that they are delivered on time; while resolving pricing, ordering, and invoicing issues• Attracted prospective clients by offering favorable sales incentives, price quotes, and project time-lines. Offered incentives to ensure repeat client business, which resulted in a significantly increased store profitability• Designed prototype web pages, for a more informative and user-friendly web layout and implemented website changes across the entire company website which decreased time on the phone and spearheaded customer satisfaction levels• Used direct marketing and educated clients on the use of online ordering resources such as the Planwell software program. Promoted online ordering to eliminate mistakes and increase customer loyalty and satisfaction

Directly assisted the CEO and the Senior Management team members by providing them with project management assistance, document revisions, national and international travel plan arrangements, etc.• Printed reports, scanned documents, ordered supplies, printed checks, and updated the calendar for the CEO on a daily basis• Courteously answered client calls and inquiries, provided clients with exceptional customer service with quick follow ups, and scheduled team meetings and conference calls for the CEO

• Proofread gift terms to ensure that specific information was included in the Harvard database• Designed interactive Excel forms with pull down menus and click boxes, which were utilized by gift processors to more efficiently process checks and others gifts for the Recording Secretary’s Office• Input marketing information into the Harvard database and updated accordingly• Reconciled the bank statement with the general ledger on a daily basis, input journal entries and printed checks weekly• Helped implement a new accounting system, its policies and procedures• Analyzed reports and financial statements to find discrepancies for reporting to management