Anna Hohlbein Email & Phone Number

Remote

▪ Review patient medical records to accurately code all diagnoses, procedures, with appropriate modifiers using ICD-10, CPT, and HCPC systems▪ Evaluate patient charts to identify any discrepancies in medical documentation▪ Ensure services are coded in compliance with federal and insurance regulations

Columbus, Ohio, United States

▪ Managing accounts receivable, and billing processes for two OBGYN clinics with daily bank reconciliation to balance accounts▪ Posting insurance and patient payments with appropriate contractual write-offs▪ Coding claims with required CPT and ICD-10 codes, and modifiers▪ Processing electronic and paper insurance claims, and ensuring claims are filed within timely filing parametersand abide legal compliance▪ Performing routine reporting to analyze payment patterns, research unpaid balances, and help clinics expandprofitability▪ Creating patient invoices, and obtaining missing information▪ Leading collections process for any delinquent accounts▪ Following up on claim denials with appropriate adjudication, or appeal submission

Columbus, Ohio, United States

▪Lead medical billing processes from start to finish: Verified patient benefits/eligibility; created invoices with proper coding; submitted insurance claims; EOB analysis; researched claim denials; posted payments, and retrieved deposits for infertility surgeries/procedures; refund issuance; corrected insurance overpayments▪ Appealed denied claims with necessary documentation▪ Customer service: Answered billing inquiries, and followed up on outstanding balances

Lenexa, Kansas, United States

▪Liaison between insurance companies and patients to resolve billing discrepancies, and ensure speedypayments.▪ Invoiced patients and insurance▪ Answered customer and physician questions regarding billing, insurance benefits, pricing, and coding▪ Assisted supervisor with outside duties: Helped streamline departmental policies and procedures; created standard of practices with training, and insurance reference material; assisted with onboarding of new employees; helped facilitate and transcribe team meetings

Lenexa, Kansas, United States

▪ Payment resolution, and data entry/documentation: Pursued, maintained, and communicated payer coverage/guideline changes/updates; Verified, adjusted, and updated A/R after correspondence with personal accounts; organized files; effective record keeping with attention to detail▪ Strong communication with skilled nursing facilities, corporations, and Lincare personnel: Helped facilitate interoffice communication on error and denial trends; answered A/R phone inquiries; sent appropriate letters and memos▪ Surpassed standard coordinator duties: Helped billing office develop communication with online vendor (DSSI) that previously wasn’t established; ensured a large corporation’s outstanding A/R payments were up to date; and helped Lincare find errors within large corporate contracts, then determine plans of action

Columbia, Missouri, United States

▪ Managed front desk services: scheduled appointments with the optometrist; greeted patients and answered all phone, email, and in-person inquiries; and assisted patients with selecting and purchasing glasses and contact lenses appropriate for their prescriptions▪ Data entry: organized files, effective record keeping, and attention to detail ▪ Authorized and submitted insurance claims on behalf of patients▪ Conducted patient retinal photos, refraction measurements, and peripheral field screen tests▪ Tracked inventory and placed orders with manufacturers

Bachelor Of Arts - Ba, English Language And Literature, General

Activities and Societies: Magna Cum Laude Global May Uganda Study Abroad Program (Kampala, Uganda): May 2017-June 2017

Education record

Associate Of Arts - Aa

Activities and Societies: All-State Missouri Academic Team (Spring 2015) Dean’s List (Fall 2013 – Spring 2015) Member and Fundraising.