Anna Ignatova Email and Phone Number

- managing and coaching of 5 Scrum teams (up to 50 employees);- increase PM’s seniority and maturity, coaching in effective project management;- objections handling, problem solving;- increase customer satisfaction (effective and efficient) and NPS metrics;- work with customer retention and churn rate;- financial planning: P&L delivery team;- presales activities;- participating in preparation of business solutions for clients, scaling of current projects.

- manage projects by Agile methodology, increase client satisfaction and engagement, manage of their expectations;- management and delivery of multiple projects;- ensuring the delivery of a quality product as scheduled; task tracking;- budget & resource planning; forecasting;- building and optimizing team work process; team motivation; objections handling, problem solving; increasing the maturity of team members; training junior PM specialists and further coaching;- initiation and control of Scrum events (sprint planning, stand ups, retrospectives, demo, etc);- task tracking: Jira, Confluence, Bitrix24;- preparation of commercial offers, presentations, take active participation in presales activities; - invoicing & reporting.Last projects:Allo.uaSuperDeal.com.uaPokupon.ua

- management of the project with different levels of complexity - from a small website to portal; - work on several projects at the same time (up to 6 projects);- communication with customers, manage their expectations;- create design layout according to customer requirements; - manage teams of designers, front-end and back-end developers, analysts, QA (up to 10 employees);- project planning: scope, estimation, determine resources and agree on a project milestones; - control deadlines, budget and quality of the product;- task tracking: corporate CRM, Redmine, teamgantt.Last projects:http://roomnumber.com/http://polyclip.ru/http://amazing-travels.com/

Processing of the incoming flow of news;Editing the news;Coordination and monitoring staff of editors (up to 4 people)

Support of existing customer base;Search for potential clients;Providing information and advisory services for clients;Local analysis of market segment;Negotiation with suppliers;Negotiation and presentations for clients;Preparation and signing of contracts.