Anna J.
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Anna J. Email & Phone Number

Head of Customer Service at DHL Freight
Location: Katowice, Śląskie, Poland 9 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
DHL Freight
Role
Head of Customer Service
Location
Katowice, Śląskie, Poland
Company size
5498 employees

Who is Anna J.? Overview

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Quick answer

Anna J. is listed as Head of Customer Service at DHL Freight, a company with 5498 employees, based in Katowice, Śląskie, Poland. AeroLeads shows a matched LinkedIn profile for Anna J..

Anna J. previously worked as Dyrektor Centrum Obsługi Klienta at Distribev Sp. Z O.O. and Customer Service Manager at Distribev Sp. Z O.O.. Anna J. holds Magister (Mgr), International Relations And Affairs from Akademia Górnośląska Im. Wojciecha Korfantego.

Company email context

Email format at DHL Freight

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DHL Freight

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Profile bio

About Anna J.

Skuteczna manager z ponad dwudziestoletnim doświadczeniem w sprzedaży i obsłudze klienta. Efektywnie i, z sukcesem buduje zespoły; rekrutuje, szkoli, zarządza, motywuje, rozwija. Opracowuje i wdraża strategie sprzedażowe i obsługowe, dostarczając doskonałą jakość obsługi klientów. Optymalizuje procesy i stoi na straży realizacji KPI.

Current workplace

Anna J.'s current company

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DHL Freight
Dhl Freight
Head of Customer Service
Katowice, PL
Website
dhlfreight.cz
Employees
5498
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9 roles

Anna J. work experience

A career timeline built from the work history available for this profile.

Dyrektor Centrum Obsługi Klienta

Current
Distribev Sp. Z O.O.

Katowice, woj. Śląskie, Polska

Odpowiedzialność za wszystkie kanały kontaktu z Klientem. Zarządzanie sprzedażą telefoniczną B2B Retail, HoReCa, Klient sieciowy.Opracowanie strategii RTM uwzględniając skuteczność telefonicznych wizyt sprzedażowych przy jednoczesnym zachowaniu wysokiej realizacji KPI contact center (SL, FCR, AHT, HR) i posprzedażowej obsługi Klienta.Lider zespołów.

Jul 2017 - Present

Customer Service Manager

Grupa Żywiec

Katowice, woj. Śląskie, Polska

Bezpośredni udział w stworzeniu od podstaw scentralizowanego Działu Obsługi Klienta i Telesprzedaży (nowatorski projekt w branży FMCG).Zarządzanie ludźmi (100+), strategią sprzedażową, zarządzanie projektami.

Aug 2011 - Apr 2015

Contact Center Manager

Tnt Express Worldwide

Katowice, woj. Śląskie, Polska

Zarządzanie infolinią przychodzącą, zespołem posprzedażowej obsługi Klienta, wyspecjalizowanymi sekcjami obsługi Klientów Strategicznych i sektora Automotive (100+). Sprzedaż usług specjalnych. Opracowywanie, wdrażanie i optymalizacja procesów operacyjnych.

Mar 2008 - Aug 2011
Team & coworkers

Colleagues at DHL Freight

Other employees you can reach at dhlfreight.cz. View company contacts for 5498 employees →

PM Poorwa Mohite Poorwa Mohite Colleague at Dhl FreightBonn, North Rhine-Westphalia, Germany, Germany View → OU Ondřej Urban Ondřej Urban Colleague at Dhl FreightMoravia-Silesia, Czechia, Czech Republic View → AJ Ahmad Jafari Ahmad Jafari Colleague at Dhl FreightGothenburg, Västra Götaland County, Sweden, Sweden View → JM Jennifer Marceny Jennifer Marceny Colleague at Dhl FreightFrance, France View → RR René Ruiz René Ruiz Colleague at Dhl FreightHannover-Braunschweig-Göttingen-Wolfsburg Region, Germany View → MG Marius Gustaitis Marius Gustaitis Colleague at Dhl FreightUnited Kingdom, United Kingdom View → NA Nassy Alabdul Nassy Alabdul Colleague at Dhl FreightBangkok, Bangkok City, Thailand, Thailand View → DA Doura Ali Twer Doura Ali Twer Colleague at Dhl FreightHannover-Braunschweig-Göttingen-Wolfsburg Region, Germany View → JV Johan Visser Johan Visser Colleague at Dhl FreightZwolle, Overijssel, Netherlands, Netherlands View → JK Jayaram Konar Jayaram Konar Colleague at Dhl FreightThane, Maharashtra, India, India View →
1 education record

Anna J. education

FAQ

Frequently asked questions about Anna J.

Quick answers generated from the profile data available on this page.

What company does Anna J. work for?

Anna J. works for DHL Freight.

What is Anna J.'s role at DHL Freight?

Anna J. is listed as Head of Customer Service at DHL Freight.

Where is Anna J. based?

Anna J. is based in Katowice, Śląskie, Poland while working with DHL Freight.

What companies has Anna J. worked for?

Anna J. has worked for Dhl Freight, Distribev Sp. Z O.O., Grupa Żywiec, and Tnt Express Worldwide.

Who are Anna J.'s colleagues at DHL Freight?

Anna J.'s colleagues at DHL Freight include Poorwa Mohite, Ondřej Urban, Ahmad Jafari, Jennifer Marceny, and René Ruiz.

How can I contact Anna J.?

You can use AeroLeads to view verified contact signals for Anna J. at DHL Freight, including work email, phone, and LinkedIn data when available.

What schools did Anna J. attend?

Anna J. holds Magister (Mgr), International Relations And Affairs from Akademia Górnośląska Im. Wojciecha Korfantego.

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