Anna Johnson Email & Phone Number

London, England, United Kingdom

I assist a team working within Transport, Waste and Environment with admin tasks such as booking transport, hotels, claiming expenses, and editing documents.

London

I work part time as a graphic designer making posters, banners, flyers, cards, and logos for various clients around the UK. Check out my website: www.ayjdesigns.com

Bond Street

Key Responsibilities: • Being the first point of contact for the business• Managing and updating several calendars and meeting rooms• Researching products and services for best deals and quality• Editing several websites and online profiles• Assisting staff with administrative tasks using Excel, Word, PDF and PPT• Management and upkeep of reception and office • Assisting EA and Office Manager with various responsibilities• Training and Recruiting temp staff• Creating and updating an efficient filing system• Stock counting and ordering office supplies• Liaising with external contractors• Providing information to visitors• Monitoring all office procedures and systems including general facilities management and health and safety issues

London Bridge

The Unicorn Theatre is the UK’s National Children’s Theatre and a leading advocate for young people and the arts. Having initially started as an usher for the Unicorn, I received successive promotions leading me to work at stage door as a Receptionist.Key Responsibilities- Welcome and direct visitors, staff, external hires and contractors- Responsible for booking transport and couriers and organising incoming and outgoing post and deliveries- Process job applications while using Microsoft Word and Excel, manage a diary for the events in the building, and keep track of a sign-in system- Answer and refer enquiries via phone using a switchboard and via email using Microsoft Outlook- Responsible for a fire panel and being in charge during fire evacuations- Maintain security and follow safety procedures- In charge of opening and closing the building which consists of 8 floors.

Chislehurst, London

The Family Federation is a religious charity that focuses on community building and educating families. My role as administrative assistant and events coordinator was wide ranging and required a high level of flexibility.Key Responsibilities- Updating valuable documents accurately, recording and passing on messages, printing, ordering stationery and supplies, and booking, setting up and clearing meeting rooms - Keeping confidentiality and storing sensitive information with care was essential - Responsible for planning, organizing, promoting and running events.

Sevenoaks

Bookatable is an online restaurant reservation service that currently operates in 12 countries. In this role I utilised my native Swedish, fluent English and comprehensive Norwegian language abilities to provide support to customers across Northern Europe.Key Responsibilities- Answering calls and emails in a professional and clear manner- Switching between English and Swedish in both writing and speaking- Technical Support for English, Swedish and Norwegian customers- Operating complex software programs- Follow up with clients, providing a good customer service experience

Cannon Street

Grazing Food provide food and catering to events and companies across the UK. I worked initially as a liason to present food and customer service before taking a promotion as an administrator within the company.Key Responsibilities- Ensuring that the needs of the customers were met by preparing and presenting food- Maintaining the quality and cleanliness of the food- Providing customer service, I processed positive and negative feedback- As an administrator my tasks included updating documents with essential information for customers, sorting operational documents, scanning invoices, and recording some of the finances of the company

Melksham, Wiltshire

Cleeve House is a B&B, Wedding, Conference and Retreat Centre in the South West of England. During my time there I held a number of responsibilities as the company required my flexibility and adaptability.Key Responsibilities- Bookkeeping and administration- Room setups and housekeeping- Being a hostess during events and for B&B guests

Stockholm, Sweden

Hotel Hansson a 4**** hotel situated in the heart of busy Stockholm where I worked as a receptionist. Managing bookings, handling payments and seeing to the needs of customers were part of the daily routine.

Korean Studies And Korean Language, 97,5 Credits

Activities and Societies: Korean 1, Korean 2, Korean 3, Korean 4

Counselling

Activities and Societies:Completed: Level 2 Award in Introduction to Counselling Skills and Level 2 Certificate in Counselling Skills

High School, Art And Design, 18,5 ( Highband)

High School, General Studies