o Establish and maintain strong, strategic partnerships with global clients to ensure their educational and developmental needs are met. o Develop and execute strategic plans for managing and growing accounts, including identifying opportunities for upselling and cross-selling HRAcademia's services. o Work closely with the product, marketing, and content development teams to communicate customer feedback and to ensure that the service offerings align with client needs and market demand. o Facilitate the implementation of custom solutions and ensure a seamless customer experience.o Maintain a deep understanding of global HR practices, eLearning trends, and regulatory compliance requirements across different regions. o Regularly assess account performance against key metrics and objectives, providing reports to senior management. o Identify areas for improvement and implement strategies to increase customer engagement, retention, and revenue generation.

o Spearheaded a digital marketing campaign that increased online customer engagement through targeted social media advertising and SEO optimization, driving significant growth in policy acquisitions.o Managed a cross-functional team and led the development and implementation of a content marketing strategy that boosted website traffic by 25% and improved the conversion rate by 10% through engaging, informative content and optimized call-to-action placements.o Utilized data analytics tools to track and analyze campaign performance, leading to a 20% improvement in marketing ROI by reallocating resources to the most effective channels and tactics based on data-driven insights.

o Led the strategy and execution of an innovative global marketing campaign including engaging storytelling and targeted digital advertising.o Coordinated with the design and product teams to develop and launch a highly successful social media influencer collaboration, which enhanced brand visibility and engagement across key markets.o Managed the creation and distribution of compelling content across digital platforms, including video production and blog content, which drove consumer engagement and solidified brand's reputation as a leader.