Anna Joubert Email & Phone Number

Baton Rouge, La, Us

Baton Rouge, Louisiana Area

· Receive and log in vendor data and purchase orders and monitor status of documents through internal and external review process. · Recognize and communicate Document Management concerns to Project and work with Systems Coordinator and Department Manger to define solutions. · Drafted and delivered Quality Audits for Conoco Phillips Reformate Heatcut Project. · Quality check, distribute, and insure consistency of all client deliverables. · Respond to drawing requests and facilitate the return of all client drawings at close of project. · Work with Expediting and Project to ensure that JPI Vendor Document reports are updated correctly as categories are completed. · Serve as point of contact between Project Team, vendors, and client. · Member of Essential Piece Committee.

· Assisted clients over the phone, in person, and via e-mail. · Updated client logs in Excel and organize and maintained office files. · Prepared and submitted correspondence for the lawyers. · Summarized depositions.

· Facilitated the opening of 2 new stores. · Forecasted sales, developed schedules, approved employee timesheets, and processed weekly payroll · Drafted and delivered yearly performance reviews. Met regularly with employees to discuss specific, measurable goals. · Re-evaluated and improved standards for interviewing. After implementing new method of staffing, store sales increased by 30%. · Improved customer service by implementing the new "Welcome Home" program; retraining of staff resulted in several mentions in the corporate magazine for outstanding customer service reported by customers. · Selected as Training Manager for the district. Recognized by upper management for being a top performer in training and developing talent. In a period of 3 years, 11 assistant managers were promoted to Store Manager or Corporate level positions. · Selected to represent the district at corporate "Round Table Event"; won award for best presentation on customer satisfaction (voted by

Bs, Marketing

Activities and Societies: Delta Zeta

Bachelor'S Degree, Marketing

Activities and Societies: Golden Key Honor Society, Alpha Lambda Delta Honor Society, Delta Zeta Sorority