Transition projects managementTeam managementProgram management

Soft skills training design and delivery as an SSC expert for two Business Units (Business Services, Cloud Infrastructure Services)Organization, management and delivery of soft skills, technical and role development/career development-related training programs and training plansTraining database and LMS environment administrationCooperation with HRBPs, SMEs from business and support teamsTraining needs and change impact analysisAssessment Center/Development Center sessions organization, facilitation and participation as an assessorCreating Assessment Center/Development Center tasks in accordance with provided indicatorsInternal communication and intranet content design, translation and proofreadingOngoing support of internal L&D visibility activities (open days, newsletters)Ongoing support for Employer Branding and CSR teams by participation in internal and external activities (delivery of workshops for students during university open days, internship programs and diversity days; hosting annual internal conference for one of the Business Units)Cooperation with external training providersSupervision of internal trainers

Soft skills training design and delivery as an SSC expert for two Business Units (Business Services, Cloud Infrastructure Services)Organization, management and delivery of soft skills, technical and role development/career development-related training programs and training plansTraining database and LMS environment administrationCooperation with HRBPs, SMEs from business and support teamsTraining needs and change impact analysisAssessment Center/Development Center sessions organization, facilitation and participation as an assessorCreating Assessment Center/Development Center tasks in accordance with provided indicatorsInternal communication and intranet content design, translation and proofreadingOngoing support of internal L&D visibility activities (open days, newsletters)Ongoing support for Employer Branding and CSR teams by participation in internal and external activities (delivery of workshops for students during university open days, internship programs and diversity days; hosting annual internal conference for one of the Business Units)Cooperation with external training providersSupervision of internal trainers

Process and language support of transformation and transition projects (global delivery model transformation, HRO tool implementation, F&A services for Manufacturing and Transportation clients)Daily cooperation with internal and external clients and support teamsCreating desktop procedures, manuals and process maps Project management support

Conducting in-company trainings on customer care, business communication, business culture awareness, onboarding, onboarding for foreignersProgram design and delivery of Business English classesParticipation in numerous development activities for internal trainers (train the trainer, transactional analysis, action learning, voice emission, etc.)Participation in CSR project of teaching Business English to an employee with impaired vision

Cash collection, verification and reconciliation of financial accounts Handling customer queries in compliance with current procedures Building positive rapport with clients via phone and email Daily cooperation with cash application team in India Issue resolution Writing and proofreading of manuals and procedures Training new joiners

Teaching English language to adult and teenage students

Teaching English language to adult and teenage students