Anna Kaczmarczyk Email & Phone Number

Gdańsk, Pomorskie, Poland

I'm working on improving experience of beginner dancers using Service Design approachand redesigning the company's website

Gdańsk, Pomorskie, Poland

- leading automatic dunning project for my team- working in Lean methodology

Gdańsk, Pomorskie, Poland

Contucting a Design Thinking workshop for my team to improve automatic dunning process in O2C department. Taking part in UX in Arla workshops.

As a Service Design student I was working with four fellow designers on the project for FIBARO, a smart home company, to create a service for families and their elderly loved ones. Following the double-diamond framework we have:- had a meeting with the company representative to establish project goals and gather needs- conducted desk research, about 30 in-depth interviews and netnography- created personas and Design Scope of our service- worked on the unique value… Show more As a Service Design student I was working with four fellow designers on the project for FIBARO, a smart home company, to create a service for families and their elderly loved ones. Following the double-diamond framework we have:- had a meeting with the company representative to establish project goals and gather needs- conducted desk research, about 30 in-depth interviews and netnography- created personas and Design Scope of our service- worked on the unique value proposition and reformulated our design challenge- took part in ideation and prototyping session- created customer journey map to be of a new service- had two feedback sessions with our client and other students- created a prototype in Figma and tested it with seniors and their families including testing of voice interface with wizard of ozz menthod- created stakeholders map and service ecology map- created service blueprint- documented our process in a report and presented it in front of other studens and lecturesThe project was well-received and praised for an innovative idea of joining smart homes and enabling easy and convenient communication between seniors and their family members. Show less

Inspired by circular economy, we worked on a solution that would allow for an exchange of used glass and plastic bottles for discounts and gift cards. The project was part of Initiative for the wasteless future led by service design agency FUZERS for IKEA and a Polish city Szczecin:- I worked with 2 fellow designers on the design challenge: "How might we simplify the process of sorting rubbish to motivate more citizents to do it?"- on the basis of existing data and in-depth interviews… Show more Inspired by circular economy, we worked on a solution that would allow for an exchange of used glass and plastic bottles for discounts and gift cards. The project was part of Initiative for the wasteless future led by service design agency FUZERS for IKEA and a Polish city Szczecin:- I worked with 2 fellow designers on the design challenge: "How might we simplify the process of sorting rubbish to motivate more citizents to do it?"- on the basis of existing data and in-depth interviews we created empathy map and our persona- we took part in ideation workshops, created a storyboard and our first prototype- we tested the prototype with users and made several iterations of the original idea- we created a low-fi prototype in Figma Show less

As part of Introduction to Human-Centered Design course, we worked on a solution to the problem of unfamiliarity of the concept of social entrepreneurship among young people in Poland.During the 7-week project our group of 5:- learnt the concept of Human-Centered Design- worked according to IDEO.org’s 4-step process- conducted desk research and in-depth interviews with social entepreneurs and young people- synthesized findings and conducted ideation session- created… Show more As part of Introduction to Human-Centered Design course, we worked on a solution to the problem of unfamiliarity of the concept of social entrepreneurship among young people in Poland.During the 7-week project our group of 5:- learnt the concept of Human-Centered Design- worked according to IDEO.org’s 4-step process- conducted desk research and in-depth interviews with social entepreneurs and young people- synthesized findings and conducted ideation session- created a prototype of an app using Adobe XD- chose a final prototype - a game for High School students that would involve running of a social business Show less

Gdańsk, Woj. Pomorskie, Polska

As an English teacher in alternative education environment I used creativity and deepened my empathy while working with students of different ages, students with special needs and gifted ones. We put a lot of focus on individualisation of the learning process. I worked on a new assessment scheme, new program and teaching materials.

Service Design

Conducting a service design project for FIBARO, a smart-home company Design challenge: to create a service for families and their elderly.

Master'S Degree, English/Language Arts Teacher Education

Bachelor'S Degree, English Translation Studies