As a Community Manager at BentallGreenOak, I leverage my 11 years of experience in client-facing retail roles to create and maintain a vibrant and engaging community for the tenants and visitors of 203 The Residences, a residential property in the heart of downtown Toronto. My mission is to provide exceptional customer service, foster positive business and client relationships, and promote the company's brand and values.I excel at customer relationship management, communication, and attention to detail, skills that I developed and honed in my previous roles as a Client Advisor at Burberry and an Assistant Manager at ALDO Group. In these positions, I managed teams of up to 15 members, increased sales and retention rates, and implemented innovative training and marketing programs. I also have a passion and an education in art and communication, which gives me an artistic flair and a creative edge in my current role.