Anna Kaloida Email & Phone Number

I start up, set up and develop the new sector of the company: Electronics Security Systems : security systems, CCTV, Card Access, Fire Detection, Fire Extinguishing, Co systems, People Counting, X-Ray and Magnetic Gates, Central Monitoring Center.Responsibilities:-Management all the sector of electronic security systems : sales, marketing, technical department (Installation and Maintenance) and CMC team-Promotion the company on the new this sector- Persuade the customers to trust their security on our company through maintenance contracts- negotiate and persuade the suppliers like Astrophysics, Tyco Fire, Tyco CCT V & CARD ACCESS, Zeta Alarms, UCT to supply us directly -Team building. - Check the productivity of the team and encourage the personnel.- Specialist on Security systems, Fire Alarm Systems, CCTV, Fire Extinguishing, Card Access, Co Systems, People Counting, Nurse Call, X-Ray and Magnetic Gates-Specialist on CMC set up-Contact abroad in case of serious technical problem. -24h technical support of big customers and CMC support. -Schedule the engineers. -Communications and visits for big customers weekly.- Building customer mutual trust and respect with them.-Customers oriented.-Business development -Maintain Mastermind (CMC), Maintain Receivers (CMC), and all the other communicators (CMC), Upgrade Mastermind(CMC), Add new receivers to CMC.- Communication with new customers for maintenance and CMC contracts. -Sales new maintenance contract and renovation of big customer’s contracts of maintenance and CMC.. - Setting up new customers on all sectors banking, hotels, industry, facilities, constructions etc-Sales new projects on all sectors banking, hotels, industry, facilities, constructions etc-Participation on tender on all sectors banking, hotels, industry, facilities, constructions etc-Negotiation with the suppliers the prices.

Greece

-Manage all the technical department (Installation and Maintenance) and CMC team-Team building. - Check the productivity of the team and encourage the personnel.- Solve technical problems and approve all JN for projects and AMR- Specialist on Security systems, Fire Alarm Systems, CCTV, Fire Extinguishing, Card Access, EAS, X-Ray.-Specialist on CMC set up ( until now six CMC are set up)-Contact abroad in case of serious technical problem. -24h technical support of big customers and CMC support. -Schedule the maintenance engineers. -Communications and visits for big customers (A & B) weekly.- Building customer mutual trust and respect with them.-Customers oriented.-Focused on business development and service delivery- During the installation period, in case of serious problem contact the customer to solve it. -Approve all the technical data sheets and their expenses. -Close out AMR contracts, close out JN of banking, dealers and T&M ,-Maintain Mastermind (CMC), Maintain Receivers (CMC), and all the other communicators (CMC), Upgrade Mastermind(CMC), Add new receivers to CMC.- Communication with new customers for maintenance and CMC contracts. -Support Telephone center, -Communicate with big customers and banks that do not pay or delay to pay in order to persuade them to give us the money.-Renovation of big customer’s contracts of maintenance and CMC.. -Open new customers on banking sector -Open new customers on industry and facilities for maintenance contracts-Sales Banking projects(including XRAY). -Sales Core projects-Sales T&M projects. -Sales new maintenance contracts. -Sales new connection (CMC) contracts. -Sales new AMR products,

-Manage all the technical department (Installation and Maintenance) and CMC team-Team building. - Check the productivity of the team and encourage the personnel.- Solve technical problems and approve all JN for projects and AMR- Specialist on Security systems, Fire Alarm Systems, CCTV, Fire Extinguishing, Card Access, EAS, X-Ray.-Specialist on CMC set up ( until now six CMC are set up)-Contact abroad in case of serious technical problem. -24h technical support of big customers and CMC support. -Schedule the maintenance engineers. -Communications and visits for big customers (A & B) weekly.- Building customer mutual trust and respect with them.-Customers oriented.-Focused on business development and service delivery- During the installation period, in case of serious problem contact the customer to solve it. -Approve all the technical data sheets and their expenses. -Close out AMR contracts, close out JN of banking, dealers and T&M ,-Maintain Mastermind (CMC), Maintain Receivers (CMC), and all the other communicators (CMC), Upgrade Mastermind(CMC), Add new receivers to CMC.- Communication with new customers for maintenance and CMC contracts. -Support Telephone center, -Communicate with big customers and banks that do not pay or delay to pay in order to persuade them to give us the money.-Renovation of big customer’s contracts of maintenance and CMC.. -Open new customers on banking sector -Open new customers on industry and facilities for maintenance contracts-Sales Banking projects(including XRAY). -Sales Core projects-Sales T&M projects. -Sales new maintenance contracts. -Sales new connection (CMC) contracts. -Sales new AMR products,

-Manage Maintenance-Service department and CMC team-Team building. - Check the productivity of the team and encourage the personnel.- Solve technical problems and approve all JN for projects and AMR- Specialist on Security systems, Fire Alarm Systems, CCTV, Fire Extinguishing, Card Access, EAS.-Specialist on CMC set up ( until then five CMC are set up)-Contact abroad in case of serious technical problem. -24h technical support of big customers and CMC support. -Schedule the maintenance engineers. --Communications and visits for big customers (A & B) weekly.- Building customer mutual trust and respect with them.-Customers oriented.-Focused on business development and service delivery-Approve all the technical data sheets and their expenses. -Close out AMR contracts, close out JN of banking and T&M ,-Maintain Mastermind (CMC), Maintain Receivers (CMC), and all the other communicators (CMC), Upgrade Mastermind(CMC), Add new receivers to CMC.- Communication with new customers for maintenance and CMC contracts. -Support Telephone center, -Communicate with big customers and banks that do not pay or delay to pay in order to persuade them to give us the money.-Renovation of big customer’s contracts of maintenance and CMC.. -Open new customers on banking sector -Open new customers on industry and facilities for maintenance contracts-Sales Banking projects. -Sales T&M projects. -Sales new maintenance contracts. -Sales new connection (CMC) contracts. -Sales new AMR products

-Manage Maintenance-Service department and CMC team-Team building. - Check the productivity of the team and encourage the personnel.- Solve technical problems and approve all JN for projects and AMR- Specialist on Security systems, Fire Alarm Systems, CCTV, Fire Extinguishing, Card Access, EAS.-Specialist on CMC set up ( until then five CMC are set up)-Contact abroad in case of serious technical problem. -24h technical support of big customers and CMC support. -Schedule the maintenance engineers. --Communications and visits for big customers (A & B) weekly.- Building customer mutual trust and respect with them.-Customers oriented.-Focused on business development and service delivery-Approve all the technical data sheets and their expenses. -Close out AMR contracts, close out JN of banking and T&M ,-Maintain Mastermind (CMC), Maintain Receivers (CMC), and all the other communicators (CMC), Upgrade Mastermind(CMC), Add new receivers to CMC.- Communication with new customers for maintenance and CMC contracts. -Support Telephone center, -Communicate with big customers and banks that do not pay or delay to pay in order to persuade them to give us the money.-Renovation of big customer’s contracts of maintenance and CMC.. -Open new customers on banking sector -Open new customers on industry and facilities for maintenance contracts-Sales Banking projects. -Sales T&M projects. -Sales new maintenance contracts. -Sales new connection (CMC) contracts. -Sales new AMR products

-Manage all the technical department (Installation and Maintenance) and CMC team-Team building. - Check the productivity of the team and encourage the personnel.- Solve technical problems and approve all JN for projects and AMR- Specialist on Security systems, Fire Alarm Systems, CCTV, Fire Extinguishing, Card Access, EAS.-Specialist on CMC set up ( until now six CMC are set up)-Specialist on WAN & LAN-Management and support of SWIFT control room in Greece-Contact abroad in case of serious technical problem. -24h technical support of big customers and CMC support. -Schedule the maintenance engineers. --Communications and visits for big customers (A & B) weekly.- Building customer mutual trust and respect with them.-Customers oriented.-Focused on business development and service delivery- During the installation period, in case of serious problem contact the customer to solve it. -Approve all the technical data sheets and their expenses. -Close out AMR contracts, close out JN of banking, EAS and T&M ,-Maintain Mastermind (CMC), Maintain Receivers (CMC), and all the other communicators (CMC), Upgrade Mastermind(CMC), Add new receivers to CMC.- Communication with new customers for maintenance and CMC contracts. -Support Telephone center, -Communicate with big customers and banks that do not pay or delay to pay in order to persuade them to give us the money.-Renovation of big customer’s contracts of maintenance and CMC.. -Open new customers on banking sector -Open new customers on industry and facilities for maintenance contracts-Sales Banking projects-Sales T&M projects. -Sales EAS projects-Sales new maintenance contracts. -Sales new connection (CMC) contracts. -Sales new AMR products

-Manage l the maintenance- service department and CMC team-Team building. - Check the productivity of the team and encourage the personnel.- Solve technical problems - Specialist on Security systems, Fire Alarm Systems, CCTV, Fire Extinguishing, Card Access,- Specialist on CMC set up ( until now six CMC are set up)-Specialist on WAN & LAN-Management and support of SWIFT control room in Greece-Contact abroad in case of serious technical problem. -24h technical support of big customers and CMC support. -Schedule the maintenance engineers. -Communications and visits for big customers (A & B) weekly.- Building customer mutual trust and respect with them.-Approve all the technical data sheets and their expenses. -Close out AMR contracts, close out JN of banking and T&M ,-Maintain Mastermind (CMC), Maintain Receivers (CMC), and all the other communicators (CMC), Upgrade Mastermind(CMC), Add new receivers to CMC.- Communication with new customers for maintenance and CMC contracts. -Support Telephone center, -Communicate with big customers and banks that do not pay or delay to pay in order to persuade them to give us the money.-Test, Connections, Program for new security systems Focus 200, Power , Safewatch-Training the technicians and engineers on these security systems-Renovation of big customer’s contracts of maintenance and CMC.. -Open new customers on banking sector -Open new customers on industry and facilities for maintenance contracts-Sales Banking projects-Sales T&M projects. -Sales new maintenance contracts.

-Set up CMC system , -set up the local network,- Install and set up the receivers-move all the database from the old system to the new one-Training of the operators and supervisors-Troubleshooting-Write the procedures of CMC operation-Create the necessary reports to check the system operation-Write brief description of all the types of Security Systems user manuals and training the operators on that systems-Contact with Technical Support in USA-SuperDos-Maximation-Service terminal, -Monitor II,-DLS2002-Write software in Turbo Pascal for time attendance of card access for our customers-Test, Connections, Program for new security systems Focus 100 & SW4 -Training the technicians and engineers on these security systems-Specialist on WAN & LAN-Management and support of SWIFT control room in Greece

Master’S Degree, Electrical Engineer And Computer Engineer

DIPLOMA IN ELECTRICAL ENGINEERING AND COMPUTER ENGINEERING

Mba, Business Administration

Master Of Science (Msc), Engineering Project Management